Term

Quality system

Definition

Organisational structure, procedures, processes, and resources needed to implement quality management. The quality system provides the framework for planning, implementing, and assessing services provided and for carrying out required quality assurance and quality control.

Comment

See definitions of ‘Quality assurance’, ‘Quality criteria’, ‘Quality indicators’ and ‘Quality standard’.

Source

ISO (International Organization for Standardization), (1994). ISO 8402-1994. Quality management and quality assurance – Vocabulary. Geneva: ISO.

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ELGPN Glossary, quality, quality assurance, system, quality management