European Lifelong Guidance Policy Network Database, ELGPN Database

Name of the good/interesting practice/initiative/policy

"STOP & GO. Where do I stand - where do I want to go?"

Country

Luxembourg

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

What makes Stop & Go an example of good practice/initiative/policy?
It enables and empowers youngsters in a sustainable way and builds on the active involvement of the participants.
The approach is holistic, valuing the personal, social, cultural and economic context of the pupils.
The guidance and training is provided through artistic, interactive and innovative means, favoring self-expression without putting too much weight on language skills.
The working methods have a theoretical basis, are relevant to the purpose for which they are used and are implemented by competent, highly qualified and trained staff.
The project has been assessed by Trier University (Germany) researchers specialized in evaluating processes of social and personal change.

The purpose of the initiative:
Many young people have a real-life experience of multiple failures at school. To help them believe in themselves and develop a life-plan, they have to be offered a different way of learning than the one usually experienced at school: self-expression through body work and other non-verbal creative techniques. The young people are going to be perceived differently by the teacher and their classmates and they will perceive themselves more positively and feel more active because we work on their resources.

This is going to give them some energy to commit themselves to their personal careers.

The Integrative Therapy by Petzold (Petzold, Integrative Therapie: Klinische Theorie: das biopsychosoziale Modell, 2003) explains this process of learning:"Vom Wahrnehmen zum Erfassen zum Verstehen zum Erklären".

The work of the professionals of various sectors (artistic, educational and psychological) brings a great added value to the project.

Linkages with LLG policy priorities:
The project allows the educational integration of youngsters who have difficulties in accessing and understanding school culture (social inclusion). The pupils are trained to overcome social class and institutional barriers to learning and to work (social equity). To read more see "Lifelong Guidance Policy Development : a European Resource Kit, ELGPN, 2012" and "Programme gouvernemental concernant l’Education 2009-2014: Art.9. that states:"École pour tous les élèves: L’hétérogénéité des élèves constitue sans aucun doute le plus grand défi que l’école luxembourgeoise se doit de relever. Chaque enfant est différent, à la différence de capacité et de talent, viennent s’ajouter les différences socio-culturelles et les différences linguistiques. Il faut donc que l’enseignant, qui doit aider l’élève à réussir, différencie son enseignement et l’aide à progresser dans son apprentissage et à atteindre le niveau de compétence requis." available at http://www.gouvernement.lu/gouvernement/programme-2009/programme-2009/08-educ-forma/index.html. Read also "Prévention de l’exclusion scolaire" available at http://www.men.public.lu/fr/grands-dossiers/enseignement-secondaire-secondaire-technique/prevention-exclusion-scolaire/index.html


The ongoing reforms in Luxembourg aim, among other things, to provide each pupil with the resources they need in order to succeed in educational, vocational, personal and civic life. One common feature of these current policy developments is to make educational and vocational guidance a priority. Study programmes are designed so as to develop the pupils’ decision making competences and their career management skills from elementary education onwards (read more at https://webgate.ec.europa.eu/fpfis/mwikis/eurydice/index.php/Luxembourg:Specific_Ongoing_Reforms_and_Policy_Developments_at_National_Level). Stop&Go is one of the approaches brought to schools. It is chosen by those teams who expect guidance to be particularly responsive, which means “meeting the diverse needs of the citizens through a wide range of methods.” (Lifelong Guidance Policy Development : a European Resource Kit, ELGPN, 2012).

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

Aims and targets:
The aim of the programme is to integrate the experiences of the students’ creative work into their everyday life and to favour the best possible development of their transversal skills. In getting self-assurance, self-worth and self-confidence they increase their self-efficacy (meaning “This conviction concerning one’s abilities determines how people feel, think, motivate themselves and act, and therefore influences perception and performance in different ways.“ Andreas Müller, Learning Factory, www.wolfhalden.ch), their ability to make decisions and to show flexibility in their actions, in a sustainable way, and without judging other participants.
The youngsters are provided with tools of expression that they can then transfer to their everyday lifes.

Objectives of the initiative:
- Developing team spirit, empathy, self-efficacy, and communication competences, …
- Learning by doing and expressing feelings and experiences.
- Providing pupils with information about training and guidance services.

Target group
- Pupils who encounter difficulties concerning certain course contents or the learning rhythm as such and who attend preparatory courses within modular classes of the Preparatory Regime.
- Pupils following transition classes after completion of the lower technical secondary education (classes IPDM – classes d’insertion professionnelle aux divers métiers).
- Early school leavers.

Methods applied to reach the objective
With his specific qualifications and competences (pedagogy of dance / theatre, eurythmics, integrative therapy), every professional brings his own perspective to the project. Still, they share the same holistic image of the young person (“Mensch als Körper-Seele-Geist Subjekt", Petzold, Für Kinder engagiert-mit Jugendlichen auf dem Weg; 2009 ). The techniques used are aimed to affect the different personal levels: body-psyche-mind. The techniques comprise body work: RSVP-model by Anna Halprin (Halprin, Anna; Kaplan, Rachel (1995). Moving toward life: five decades of transformational dance. Wesleyan University Press), theatre, photography, etc.

Teenagers use their creativity and treat their questions in different ways:
- playful and creative;
- aesthetic and perceptive;
- personal and process-orientated;
- artistically forming.
We work according to what Petzold calls „tetradisches System” which describes the four phases of the counseling method.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

Strategy and actions:

Stop&Go Outdoor:
"Life Stage Workshops” integrated in the continuous weekly course work help to develop social and personal skills during the school year. Intensive workshops on the "Artistic Stage" help to develop creative and artistic skills.

Stop&Go Indoor Coaching:
The outdoor version of Stop & Go is compressed into a period of one month. Young school-leavers from different Luxembourg institutions participate in the programme of their own accord.

Level of implementation:
The outdoor project has existed in Luxembourg for 6 years and is continuously developing. At this moment: we are working with 8 classes in 3 Luxemburgish secondary schools.
“Stop & Go Indoor Coaching” is provided at the Centre for Educational Psychology and Guidance at the Maison de l’orientation (House of Guidance) three times a year.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring and evaluation
STOP & GO was assessed by Trier University (IPW, Interregionales Institut für Professionsforschung und Weiterbildung, Wissenschaftliche Einrichtung der Universität Trier, Germany) in 2010.
The task force also participates in annual field work supervisions by professionals (Doris Von Eickstedt, Integrative Gestalttherapie, Mario Lantscheff à l’Academie Remscheid

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Specific results
- Increased self-confidence ("I am no longer afraid to talk to someone.").
- Increased interpersonal skills by all-class-inclusive work ("I meet with students from other classes during the break.").
- Increased motivation.
- Extended problem-solving skills due to flexible reasoning.
- Increased body awareness.
- Getting involved in new situations and coping with one’s own abilities.
- Increased self-evaluation and possibilities of reflexion.
Innovative aspects
- The project develops methods permitting the participants to integrate the experiences they have made in their creative process into their daily lives.
- The participants develop a behaviour assimilated into their personality through their own experiences, and is therefore available at all times unlike behaviour acquired trough training.
- The participants operate in an interdisciplinary context (Education / Psychology / Art) of creative media: playful and creative, aesthetic and perceptive, personal and process-orientated, artistically forming.
- Paricipants tend to band together.
- The work is based on a system of creative methodology for collaboration (RSVP developed by Anna Halprin).
-The project offers the possibility to integrate a new subject in Luxembourgish schools as well as providing the collaboration with different institutions.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Lessons learnt
- The offer has to be strongly adapted to the age of the participants as well as to the composition of the target group.
- The personal and artistic developments of young people go hand in hand. In Life-Stage, the participants develop access to their own style of life by aesthetic and body-orientated means.
- These means form the basis for artistic work. Through this creative process a personal transformation takes place that can have a supportive effect on their work prospects.
- Communication with teachers needs to be done with care.
- The School principal’s commitment to the project is essential.
- External group supervision is necessary.

What areas of the policy can we learn lessons from?
- Self-efficacy, commitment to learning, ability to make decisions, flexibility in taking action, all need to be built on self-worth and self-confidence. With some under-qualified pupils, that’s where guidance needs to start.
- The balance between verbal and non-verbal techniques is a key to success.
- The personal and artistic developments of young people go hand in hand.
- It is interesting to look for opportunities that make transfer possible.
- One weakness could be that the teaching staff might stay in the role of the observers, thus not benefiting from personal experiences in order to contribute to mutual understanding.
- The academic world must remain part of the project world, in order to maintain contact between professionals.
- The professional team should continue to look for other creative ways of enhancing more accessible reflexions for young people.
Are there still challenges ahead?
-To continue guaranteeing quality through:
Permenant evaluation and development of the team.
No rigid programme but flexible adaptation to the target group.
- The highly specialized competences of the trainers/practitioners can be transferred by holding on to the learning-by-experience method.
- How could more pupils benefit from the programme while costs are kept down?

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

What areas of the policy can we learn lessons from?
- Self-efficacy, commitment to learning, ability to make decisions, flexibility in taking action, all need to be built on self-worth and self-confidence. With some under-qualified pupils, that’s where guidance needs to start.
- The balance between verbal and non-verbal techniques is a key to success.
- The personal and artistic developments of young people go hand in hand.
- It is interesting to look for opportunities that make transfer possible.
- One weakness could be that the teaching staff might stay in the role of the observers, thus not benefiting from personal experiences in order to contribute to mutual understanding.
- The academic world must remain part of the project world, in order to maintain contact between professionals.
- The professional team should continue to look for other creative ways of enhancing more accessible reflexions for young people.

Are there still challenges ahead?
-To continue guaranteeing quality through:
Permenant evaluation and development of the team.
No rigid programme but flexible adaptation to the target group.
- The highly specialized competences of the trainers/practitioners can be transferred by holding on to the learning-by-experience method.
- How could more pupils benefit from the programme while costs are kept down?

The professional team :
The team consists of four people:
Feldhoff, Barbara (music teacher, eurythmics/piano)
Giebels, Esther (psychologist, integrative therapy)
Moris, Carole (educator, dance teacher)
Stauffer, Till (director, drama teacher )

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Giebels Esther;

Role (in policy initiative)

Psychologist, Integrative therapy for youngsters, Dance therapy

Organization name

CPOS (Centre de Psychologie et d’orientation scolaires) Luxembourg

Address

58, boulevard Grande-Duchesse Charlotte L-1330 Luxembourg

Phone

(+352) 247-75910

Fax

(+352) 45 45 44

E-mail

esther.giebels@cpos.lu

Website address

www.cpos.lu

Documents and publications

Attached files

Links

www.lebensbuehne.eu; www.culture-4d.com; www.akademieremscheid.de; www.eag-fpi.com; www.dgt-tanztherapie.de; www.managerbildung.eu; www.tournesols.lu

This information was provided/updated by:

Feldhoff Barbara, Ferres Jeannot, Friedel Claire, Giebels Esther, Moris Carole, Noesen Joseph

No comments by users.

good practice, initiative, interesting practice, policy, career management skills, guidance in schools, Luxembourg

Name of the good/interesting practice/initiative/policy

Career information for young people in Austria

Country

Austria

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

In order to widen access to career guidance and vocational information, the Federal Ministry of Labour, Social Affairs and Consumer Protection is working closely together with the Federal Ministry of Education.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The ministries made a common commitment that all 7th and 8th grades should visit the career information centres of the public employment service (PES). The regional offices of the PES invite schools for a visit and provide information about their guidance services and other information material. The ambition behind this measure is that in a knowledge based economy and a dynamic labour market, young people should deal with educational and career choice in an early stage, in order to smooth the transition from primary school (1st – 9th level of education) to secondary school or to an apprenticeship in the labour market and further to prevent drop outs.

Young people must have access to information, advice and counselling in order to enable them to make a self-determined choice about their future career. As parents often play an important role in their children’s career decision, an effort is made to reach and inform them as well. Thus the career information centres organise events for groups like parents, organisers of training measures and teachers. Information is also provided in foreign languages.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Role (in policy initiative)

Organization name

Address

Phone

Fax

E-mail

Website address

No links specified.

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

 

No comments by users.

good practice, initiative, interesting practice, policy, career information, young peopleschools, guidance in schools, Austria

Name of the good/interesting practice/initiative/policy

Career Orientation and Guidance (COG) Incentives plans the Netherlands

Country

the Netherlands

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Two important initiatives have set the course for Career Orientation and Guidance. Both on secondary education (VO) and on senior secondary vocational education level (MBO) incentive plans were drawn up. Both projects started in 2009 and are still being carried out.
Both plans receive funding from the Ministry of Education, Culture and Science. The Ministry formulated the principles underpinning the projects.
The Netherlands Association of Secondary Schools (VO-raad) initiated the LOB Incentive Project (2009) to encourage schools to improve the quality of their guidance services. The main aim is to get students to think carefully before deciding on continuing education or a career, based on past experience and their own views. Many factors play a role in this respect, ranging from having a clear view of guidance to encouraging regional cooperation and expertise at school. The LOB Incentive Project, coordinated by the MBO-Diensten project office, is being carried out in cooperation with SBB (formerly Colo) and Skills Netherlands.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

By intensifying guidance for students, the project aims to:
• reduce the number of students who drop out, for example because they have chosen the wrong programme;
• give students an accurate picture of their talents, qualities and potential so that they can make sensible decisions concerning continuing education or a career.
Both incentive plans are based on the body of thought of Kuijpers and Meijers.
Kuijpers introduced the concept of career skills. These skills constitute a “beacon” in the field of education:
• Reflecting on motives: Investigating wishes and values important for a career.
• Reflecting on quality: Investigating skills and aptitudes and interpreting them in terms of qualities and talents that can be used to achieve goals in learning and work.
• Exploring work: Exploring work-related demands and values and the possibility of changing one’s work.
• Managing career: Planning and influencing learning and working. This involves making well-considered decisions and taking action to match one’s work and learning to one’s personal work-related qualities, motives, and challenges.
• Networking: Building and maintaining a group of professional contacts in the employment sector that is tailored specifically to one’s own career development.
The design of the learning environment is important in the development of career skills. A powerful, career-focused learning environment has three features
1. Practice-based, functional and real-life. This eases the transition from theory to practice.
2. Active, participatory. This means that students deal with the learning demand-driven content interactively and comprehensively.
3. Reflective and in dialogue

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

Spearheads of the projects are:
- Professionalization of teachers
- Improvement of transfer from prevocational education-senior secondary vocational education –university vocational education (MBO incentive plan)
- Improvement of transfer from VO to university (VO incentive plan)
- Parental involvement
- More self management of students in COG and study choice

Regional cooperation and partnerships play an important role in further development steps

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Impact assessment and research are instruments used. The project goals are concretely specified and monitored. The Ministry of Education, Culture and Science is closely involved in this.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

- Specific results
Both incentive plans report more awareness of COG in schools. In the VO incentive plan 7 steps are defined to measure improvement. There appears to be more formulated vision on COG at schools, more developments. IN the VO plan organizing professionalization lacks behind the goals set.
- Cost effectiveness
Because of the decentralized character of the plans this is not clearly visible.
- Budget
Because of the decentralized character of the plans this is not clearly visible.
- Innovative aspects
Both plans clearly delivered many innovative instruments and tools, as well as inspiring and innovative good practices. The mbo project gathered all this in a public available Toolbox website.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The character of the projects is that the Ministry stimulates, not determines developments. This enables creative and innovative solutions with bottom up ownership.
The projects are based on research and researchers are involved in implementing the incentive plans;
Success factor is the network approach: active involvement off all relevant stakeholders

Schools have their own dynamics in improving COG. There are definitely no fixed steps that can be defined here. In the VO plan the professionalization of teachers regarding COG competences lacks behind.
More schools have to be involved, and in schools already involved in COG pilots many developments can still be taken but the blueprint and the tools of how this could be established have become clearer

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

From policy perspective the incentive projects are good examples of bottom up approach supported by top down incentives. The projects give strong stimulus to regional development of career guidance services. Cooperation in the project between and cooperation of relevant stakeholders embeds developments. Many innovative tools were developed.
Strong element is the use of general accepted theoretical models - and the involvement of researchers in the projects.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Role (in policy initiative)

Organization name

Address

Phone

Fax

E-mail

Website address

http://www.lob-vo.nl/ http://www.mbodiensten.nl/mbodiensten/p000047/projecten/loopbaanorientatie-en-begeleiding-lob

Documents and publications

LOB: de investering waard (2012) (VO-Raad)
Doorstart stimuleringsproject LOB ) (2012) (MBO Diensten)

Attached files

Links

No links specified.

This information was provided/updated by:

Petervan Deursen

No comments by users.

good practice, initiative, interesting practice, policy, career management skills, access, quality, co-operation, co-ordination, guidance in schools, The Netherlands

Name of the good/interesting practice/initiative/policy

CMS in a University in Portugal

Country

Portugal

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

Target groups consist of undergraduate students, PhD students and research grant-holders.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

A Career Self-Management Seminar (CSMS, forms A and B) has been developed and implemented by psychology teachers and researchers of the Career Guidance and Counselling Centre at the University of Minho. CSMS-A is intended to support career self-management of undergraduate students (career exploration, goal set¬ting, design and implementation of action plans, monitoring and feedback). It consists of eight sessions of 120 minutes each, developed weekly in a classroom environment or at the career centre, with small groups of students from different majors (n = 8–10). CSMS-B is intended to support PhD students and research grant-holders from the same institution, also in the acquisition or development of career strategic behaviours. It consists on seven sessions of 90 minutes each, developed weekly in the career centre, with small groups of participants from different scientific domains (n = 6–8).

Both forms of the SCMS are structured into three main blocks of sessions, in an attempt effort to address three components of the career construction process: vocational personality, career adaptability, and life themes. However, special emphasis is given to career adaptability resources.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The process and results of this career intervention model are assessed through the use of checklists, questionnaires and structured interviews.

Successful participants in the CSMS-A can apply to be a Career Self-Management Mentor of younger students at the university. The Career Self-Management Mentorship Programme is a complementary initiative developed by the same team of psychology scholars and includes continued supervision of SCSM Mentors by the team. SCSM Mentors are recognised by the University of Minho for purposes of the Diploma Supplement (DS). The DS is recommended by the Bologna Declaration, and has become one of the main tools to facilitate the mobility and employ¬ability of graduates. The aim of the DS is to provide enough data free from any value-judgments to pro¬mote the international transparency and fair aca¬demic and professional recognition of qualifications (diplomas, degrees, certificates).

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Role (in policy initiative)

Organization name

Address

Phone

Fax

E-mail

Website address

No links specified.

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Marjo Halmiala

No comments by users.

good practice, initiative, interesting practice, policy, vocational personality, career adaptability, life themes, career self-management, higher education, guidance in schools, Portugal

Name of the good/interesting practice/initiative/policy

Using quality manuals to develop a culture of learning within and across career development services

Country

Estonia

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

In Estonia, three inter-related services currently operate: career education, career information and career counselling.

Career service developments are informed and supported by the introduction of three quality manuals which contain ideas and resources on: (i) how to ensure the quality of career education in schools, aimed at teachers and directors of general education and vocational training institutions, linking pedagogical principles to lifelong guidance policies and practices; (ii) how to develop service quality-assessment reviews and requirements concerning service delivery and record management systems; and (iii) how to understand the management and delivery of careers services, which in turn affects the quality of careers provision.

The main manual is the quality manual of career services, which formulates the basic principles of all the career services that are provided. There are two specific manuals, one on career education and second to support career information provision and counselling. These manuals visualise the process of providing the service, the expected outcomes and the indicators of the efficiency of the process. To ensure systematic service improvement the manuals are revised annually and updated if necessary.

Some examples of quality indices include:
- satisfaction of the users of careers services: measured using on-line questionnaire;
- satisfaction of stakeholders (mainly representatives of the National Career Guidance Forum): measured using questionnaire;
- satisfaction of career service professionals: measured using questionnaires, ‘on-the-spot’ inspections;
- attainment of the objectives set: measured using actual results measured against intended results;

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

In 2011, manuals were piloted in 17 regional youth information and counselling centres. Currently the system is being expanded to the Estonian Unemployment Insurance Fund (national employment offices) and career centres in the institutions of higher education.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Margit Rammo

Role (in policy initiative)

Head of Centre; Program Manager

Organization name

INNOVE, National Resource Centre for Guidance

Address

Lõõtsa 4, 11415 Tallinn

Phone

372 735 0700

Fax

E-mail

margit.rammo@innove.ee

Website address

http://www.innove.ee/en

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Marjo Halmiala

No comments by users.

good practice, initiative, interesting practice, policy, career education, career counselling, career services, quality, schools, VET, guidance in schools, career information, Estonia

Name of the good/interesting practice/initiative/policy

The IQ Roma Service – The Centre for Counselling and Employment, Czech Republic

Country

Czech Republic

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Background

IQ Roma Service provides accredited social services: social counselling, field work, drop-in facility for children and the young and activation services for families with children, in compliance with Social Service Law (108/2006) as amended and further complementary activities.
IQ Roma Service helps approx. 2000 people in need a year in Brno, Břeclav, Vyškov and in other localities of the South Moravian Region.
The clients are mainly Roma threatened by social exclusion, who want to resolve and change their adverse life situation actively. The social services are provided for free.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

Aims and targets

Vision of IQ Roma servis is “society of lively and friendly relations between Roma and other people…a world where Roma people have their dignified roles and respect as both individuals and a nation…“
Mission of IQ Roma servis is “to be a mediator which supports possibilities, opportunities and resolution of Roma in their development, social fulfilment and protects their rights and dignity within society.”
Employees of Centre of Counselling and Employment provide information and support in solving of adverse situation of people, mainly Roma and their children. They aim to improve or even solve their problems. The leading belief is that fact that someone is Roma should not be a complication in their life or on the life of their children.
IQ Roma Service wants to experience and assist success of young Romani generation in education, increase employment of Roma and set up their dignified place in the society, to support health, competencies of parents and good relationships within Romani families. An important goal is helping in ensuring accessible housing for active clients. The work also targets debts of the clients and provides help in finding active and systematic way in solving financial problems. The work aims at building positive image, pride and civic engagement of Roma. IQ Roma Services wants to be strong, independent and influential organization.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The Program for Adults (which of the Centre of Counselling and Employment is a part) provides two ways of social work – field social work and advisory centres. The field social workers work mainly in Brno but also in other towns of South Moravian Region such as Břeclav Vyškov, Tišnov, Zastávka, Bučovice, Mikulov etc. IQ Roma servis has got four advisory centres – in Brno on streets Hybešova 41 and Cejl 49 and also in Vyškov and Břeclav. In this way a wide range of the clients´ needs is covered and also the regional structures are assisted through dissemination of the know-how and organizational methods.
Program for Children and Youth provides educational services in centres in Brno, Vyškov and Břeclav.
Apart from social and educational services the IQ Roma Service organizes various campaigns which reflect up-to-date events and trends within the whole society. “Dže andre lačchi škola” (“Go to a good school”) belongs to the most successful ones and aims to prepare children and their parents for a good start to educational system and choice of quality (non-segregated) school.
Campaign which brought a lot of attention in 2012 is “My pracujeme” (“We do work”). This campaign was launched on 1st August 2012 and aimed at showing positive examples of working Roma and so change negative attitude of the Czech majority and discriminatory tendencies. For more information on the campaign please see: http://www.mypracujeme.cz/
Similar campaign that attempted to point at discrimination on labour marked preceded on 2011 and was based on TV clip “Neviditelní” (“The Invisible”) which was broadcasted on Czech Television: http://www.ethnic-friendly.eu/nas_spot This campaign was part of concept of Ethnic Friendly Employer brand.

The strategic plan of IQ Roma servis is being updated on annual basis and is a living document that covers wide range of topics the service works on. It mainly contains goals related to social work (housing, debts, employment, social system), educational activities (catch-up classes for pupils/students, past-time activities, coaching of children to lead them to successful participation in education and decision making in further professional life, cooperation with parents, families, schools etc.), case-management (mainly work with families). The strategic plan is result of a wide cooperation of management of the organization but also participation of all employees and also clients´ ideas and opinions. Feedback from clients is gained on various occasions (feedback sessions, participation meetings, community meetings etc.)
The main strategy of IQ Roma Service is to provide complex service. It means that the focus is not on job seeking only. The aim is also to encourage the clients to set a reasonable budget in order to get rid of the debts. The assistance is provided in in financial matters, housing, family relationships etc. General aim is to set up a sustainable situation for the client.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

IQ Roma Service has got Analytic and Methodological Department that monitors ways how social work is being provided and also results of the work. These outputs are processed on regular basis and often published in various media, magazines, strategic documents, web pages of the organization etc.
All activities are reflected by several means such as cross-check interviews, focus groups on various topics and continuous gaining of feedback from clients.

Funding/Cost effectiveness

It is difficult (if not impossible) to calculate influence of social work or educational activities. However calculations from 2011 show that cost of services provided to one client of the Centre of Counselling and Employment were approx. 56.6 EUR. Activities of IQ Roma Service are funded by European projects, Ministry of Labour and Social Affairs, Ministry of Education, Youth and Sports, South Moravian Region, Brno municipality and also by private donors. These donors fund our effort repeatedly and regularly therefore we are sure that they believe that they are worth finances invested into them.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Outcomes

Outcomes of the IQ Roma Service are published regularly in the Annual report. Please see the last one on: http://www.iqrs.cz/download.php
To name some facts about the main outcomes:
In 2011 50 children were helped in registering at a quality school or kindergarten, 13 families assisted in cooperation with Department of Social and Legal Protection of Children, 1,663 clients of the Program for Adults helped in solving their problems related to employment, housing, debts and social system, 535 children participated on activities of Program for Youth, 58 applied for a secondary school and 42 of them passed, 149 of pupils/students attended catch-up classes and 217 attended PC courses.


Achievements

IQ Roma Service belongs to the most prestigious non-profit organizations in the Czech Republic and it is a leading expert in the area of social inclusion which is proven by the national & international awards, recognition and accreditation (please see: http://www.iqrs.cz/kvalita).
In first half of 2012 15 clients of Centre of Counselling and Employment managed to find a job with the help of IQ Roma Service, 28 clients have set up a plan how to get rid of their debts and other 6 clients managed to get rid of them, 3 clients found house/flat rented by a private owner (which is a big success in view of the fact that Roma are frequently discriminated in housing).

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

All activities are watched, monitored and evaluated on a regular basis. Strategic plan sets up specific targets and rates of clients who to be employed, find a housing, pay off their debts, apply for a school and graduate it etc.
These numbers are processed and if the intended targets are not achieved the management analyses the deficiencies and searches for solutions for improvements.


Unintended impacts

All the clients helped in finding a job, flat, pay off their debts and sort out their problems with bureaus, or the children who graduated school act as the best PR for community of Czech Roma. Through work with them the view of the Czech society on Romani people is positively influenced.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The main strength is the complexity of the services which cover problems that occurs in life of clients throughout their whole life – from early age, through school years, entering the labour market, maintaining good family relations, coping with a difficult economic situation up to the aging and retirement issues. Not only social or educational services are provided in high quality (as many other organizations do) but the impact of the services has also an aspect of social and civic activism and participation.
Although respected and recognised by public institutions and even government IQ Roma Service still works on finding its place among those who play strategic role in decision making related to complex work with socially excluded communities. Another area of improvement is in monitoring and measuring the impact of the services on the lives of the clients.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Role (in policy initiative)

Organization name

IQ Roma Servis

Address

Cejl 49 602 00 Brno Česká republika

Phone

+420 549 241 250

Fax

E-mail

iqrs@iqrs.cz

Website address

http://www.iqrs.cz/

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Jana Kvapilová

No comments by users.

good practice, initiative, interesting practice, policy, goods, services, access, act, active citizenship, active job seeking, adult education, adult student, adults, advisory services, alcohol and substace abuse, career counselling, civil society organisations, Czech Republic, people at risk, social inclusion, guidance in schools, unemployed, older adults, disadvantaged groups, career information

Name of the good/interesting practice/initiative/policy

The Hungarian LLG Council and LLG System development

Country

Hungary

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

In Hungary there is no official central ownership of guidance issues. While guidance activities and development are overseen by the Ministry of Social Affairs and Labour (Szociális és Munkaügyi Minisztérium), the Ministry of Education and Culture (Oktatási és Kulturális Minisztérium) is also a key actor in the field. However, the two ministries do not have a long term strategic agreement on the issue. On the other hand, neither the citizens, nor the employers have a clear idea of the aims, methods or the benefits of guidance, counselling and vocational orientation.

Since the establishment of the European Lifelong Guidance Policy Network (ELGPN) at EU level, national developments have pushed ahead. The Hungarian LLG Council (Nemzeti Pályaorientációs Tanács, NPT) was founded in January 2008 and in September of the same year a new national programme was launched in the framework of the Social Renewal Operational Programme (Társadalmi Megújulás Operatív Programja, TÁMOP) of the New Hungary Development Plan (Új Magyarország Fejlesztési Terv, ÚMFT) 2007-2013 which includes the development of a new national LL guidance network.

The national LLL strategy (2005) as well as the National Reform Programme (2008-2010) also specifies the development of some elements of career guidance activities but a policy document was elaborated by the new Hungarian LLG Council.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The main aim of the national council is to develop and promote a framework for lifelong guidance policy. The work of the council is strongly related with the national development programme for LLG System in Hungary. According the Hungarian Government decision (2007) this programme was designed for the 7 years period of the NSRF (2007-2013) and cover 22,6 millions EUR total. Within this main aim the subtasks are the followings:
1. unifying the meaning of career guidance within the educational and employment, social regulations in national level
2. re-establish and also reinterpretat policy mechanism in the field of career guidance after the 70’s
3. develop an unified regulation for career guidance and also develop the financing mechanism
4. develop a cross-sectoral common understanding in the field of lifelong guidance/ carrier education and career counselling
5. develop a web-based unified cadastre for career counselling professionals and for other professionals whose are working in related fields (i.e. teachers, social workers etc.)
6. develop unified guidelines for career counselling professionals
7. upskilling professionals for LLG
7a. offering in-service trainings at two different levels:
- for career counselling professionals
- and for professionals in the related fields
7b. develop tools for all age guidance
7c. publishing a new review (Életpálya Tanácsadás) for the professional community
7d. widening access for career guidance services as a common project of different stakeholders

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

SROP 2.2.2. under the professional supervision of the NPT implementing a numerous new features in the field of career guidance. The main items within the first 2 year-long period are:
- Development a new toolkit for career guidance professional (questioners for all-age services, web based databank)
- Get together the professionals and the related professionals of career guidance
- Provide in-service training for 2000 people whose working in related professions
- Provide 2 year-long post-graduate diploma for career guidance professionals as widening the network of trained professionals
- Develop a national and regional network of the professionals

The programme SROP 2.2.2 supports development in the areas of IT and methodology. In the area of IT development, the development of a new national guidance portal is envisaged, targeting the youth, adults and professionals/experts, with the aim of providing integrated, up to date, and user friendly information related to education and the labour market. The webpage would also offer a portal for the career guidance professionals, where they could reach all the information and tools regarding the project. It has four main functions:
- Social networking
- Knowledgebase
- Special functions: online storage of counselling case diaries, nameless statistical treatment of their facts, tools that make possible to analyse the offline questionnaires

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The first round of monitoring will be carried out in 2010 before than end of the first phase. Internal evaluation is must of the Hungarian Development Agency (NDA) and the National Agency of European Social Fund. Four internal evaluations are compulsory within these 2 years:
- May 2009
- October 2009
- May 2010
- December 2010

NDA and ESA Agency are monitoring the programme outcomes. The Ministry of Social Affairs and Labour will get a professional summery before the second programme proposal will be submitted to the National Development Agency Human Resources Managing Authority till June 2010.

Two independent external evaluations are also planed within this period.
- one in policy context,
- another for measuring the performance of the 50 career counsellors’ activates working in the programme

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Project indicators and their status:
- Number of clients receiving guidance services - base: 30 000 persons/year, aim: 40 000 persons/year, status: achieved (2009)
- Trained persons (from the fields related to guidance) - base: 0, aim: 2000 persons, status: in progress
- Number of persons who successfully finished trainings - base: 0, aim: 1900 persons, status: in progress
- User satisfaction of clients included in guidance activities - base: N/A, aim: + 20%, status: in progress
- Persons attended in post-gradual trainings - base: 0, aim: 50 persons, status: achieved
- Newly developed occupation folders - base: 202, aim: 302, status: in progress
- Updated occupation folders - base: 172, aim: 222, status: in progress
- Newly developed training materials (and courses) - base: 0, aim: 10, status: achieved
- Newly developed occupation films - base: 344, aim: 364, status: in progress
- Unique visitors of the newly developed national guidance portal - base: 223 200 visitor/year, aim: 268 000 visitor/year, status: achieved (2009)

Budget: 2,08 Bn HUF - 7,8 M EUR - is to be used in the first 2 years.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

A strong professional view of the programme management and the international developments (ie. EU Resolutions 2004, 2008, EU-OECD 2004. ILO 2006. UNESCO 2002 publications etc.) help in the implementation period.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

Lack of evidence of the real economic impact of career guidance and a very segmented human resources development system make the ongoing development and further implementation very fragile. Lack of national resources for the maintaining of the ESA founded development is also an important issue, especially after 2013/2014 for the next development period (2014-2020) of the EU. A national level and cross-sectoral unfiled re-regulation of this field is essential for the success and the marinating of the developments.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Borbély-Pecze, Tibor Bors, NPT

Role (in policy initiative)

Secretary of NPT

Organization name

Nemzeti Pályaorientációs Tanács

Address

Nemzeti Pályaorientációs Tanács Titkársága Foglalkoztatási és Szociális Hivatal (Borbély-Pecze Tibor Bors, titkár) Budapest Kálvária tér 7. 1089 Hungary

Phone

+36.30.216.0095

Fax

+36.1.459.2099

E-mail

beneiv@lab.hu; borbelytibor@lab.hu

Website address

http://internet.afsz.hu/engine.aspx?page=full_kulfoldi_palyaor_eu_magyar_llg_tanacs

Documents and publications

Attached files

Links

http://internet.afsz.hu/resource.aspx?resourceid=full_kulfoldi_palyaor_eu_magyar_llg_szakpol_ang

This information was provided/updated by:

BORBÉLY-PECZE Tibor Bors

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, national development, LLG system development, cadastre, career guidance counsellor, ICT, effectiveness, national standard development, education policy, PES, cross policy coordination, training of the guidance professionals, access, quality, co-operation, co-ordination, guidance in schools, unemployed, employed, older adults, career information, qualifications, Hungary

Name of the good/interesting practice/initiative/policy

Development and Pilot Operation of National Database of educational opportunities - PLOIGOS

Country

GREECE

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Ploigos gives valid information about Learning opportunities and training possibilities available in Greece in all educational levels and all types of education.

The decisions of EU councils of Lisbon and Stockholm called for the creation of unified information systems on education and training opportunities in Europe. The first phase (2002-2008) of such an information system was completed with the development of PLOTEUS I (Portal on Learning Opportunities throughout the European Space), a European internet portal which aimed to help students, job seekers, parents, guidance counsellors and teachers to find out information about studying in Europe. The development of Ploteus I was assigned by DG Education and Culture to Euroguidance Network. EKEP as the Greek Euroguidance center provided Ploteus I with links to web sites of universities and higher education institutions, databases of schools and vocational training and adult education courses in Greece. The second phase of a European Internet portal on learning opportunities PLOTEUS II (2009-today) does not provide links to websites of education institutions, instead it gives the actual information – details of each educational opportunity. Necessary prerequisite for this was the creation from every EU country of a national database of learning opportunities and the connection of these datasources on the basis of a common protocol. The development of the Greek National Database on Learning Opportunities "Ploigos" was assigned by the Greek Ministry of Education to EKEP.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

Objective: The development of the first national database on educational opportunities in Greece

Target group: students of all education levels, their parents, graduates interested for post graduate studies, teachers, counsellors, european citizens interested for studying in Greece

Method: Cooperation with education opportunity providers for the collection of information - Field Study.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

Implementation:
1. First we communicated with supervising ministries asking for their support in order to secure the cooperation of the departments, services and organizations within their competence, to define all the sources of educational opportunities within their competence and to assign a representative responsible for the co-ordination of the relevant departments, services and supervised organizations
2. As a result relevant ministerial decrees were issued
3. We created the tool for gathering information, a questionnaire in excel form with the 21 fields - elements (in 4 data sheets) comprising each educational opportunity according to the common protocol of Ploteus II
4. The blank queries were sent by e-mail to the contact person of each educational institution together with detailed instructions for filling
5. The contact persons filled the queries and returned them to EKEP in electronic form (either by e-mail or by regular mail – cds) before a certain deadline
6. EKEP’s team checked the queries for right filling and sent them to contractor for translating in English and insertion to the data base

Level of Implementation: National

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Ploigos is already accessible trough the website of EKEP. In order to safeguard the smooth operation, monitoring and evaluation of the database a "team for support and renewal of Ploigos" has been established. In particular this team is responsible for: administration of the database, communication with Ploteus II as well as with national education opportunities providers, enrichment and renewal of the contents of Ploigos (insertion - modification - deletion of educational opportunities), promotion of national educational opportunities database
The following steps have been taken:
1. The contractor (ICT company that developed the Greek national database "Ploigos") has offered EKEP a 5 years warranty for good operation and technical support
2. Since Ploigos will be a permanent national database, EKEP conducted a viability study in order to define the technical, financial and organizational factors that will permit the smooth operation of the database. The system’s architecture permits the enrichment of the content of the database e.g. the entry of new or the change of existing educational opportunities. This can be done either by the institutions themselves with the use of specific passwords or by EKEP’s ploigos team
3. In order to strengthen the dissemination of Ploigos there are plans to promote it by brochures, articles, advertisements in newspapers-TV-radio, presentations in conferences e.t.c. A promotional booklet in Greek and English has allready been handed out to students and guidance counsellors.
The actors involved are:
1. EKEP's "team for support and renewal of Ploigos"
2. ICT company CYBERCE (The company that developed the Greek National Database Ploigos)
3. ICT company EUROPEAN DYNAMICS (The company responsible for the provision of technical assistance to the Commission, in order to ensure the smooth running of Ploteus II portal) and from January 2010 onwards "Intrasoft International"
4. National Educational Opportunities Providers (Ministry of Education, Lifelong Learning and Religious Affairs, Ministry of Labour and Social Security etc)

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

"Ploigos" is the first official database of educational opportunities in Greece.
It gives valid information to a broad target group about learning opportunities and training possibilities available in Greece in all educational levels and all types of education. It so promotes the mobility of European citizens within the European space and offers them equal access to educational opportunities

The cost effectiveness is high since Ploigos is the first and only such database in Greece. The information it contains helps students, graduates etc in their educational and career decisions and functions as a multiplier of their opportunities in today's labour market.

The project was financed by the Operational Program “Education and Initial Vocational Training” (EPEAEK II) of the Ministry of Education - Action 2.4.1.a.: “Strengthening of the Counselling & Vocational Guidance structures” - “Support of the EKEP” (European Social Fund program). The development of the database was undertaken by the private ICT company “Cyberce” after the conduct of an international open competition announced by EKEP. The overall budget of the project was 143.266,48 Euros. The development of the system started in 10-9-2007 and finished in 15-5-2009

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The support we had from the supervising ministries e.g. the Ministry of National Education , Lifelong learning and Religious affairs, helped us very much in the process of communication and collection of educational opportunities of schools, initial vocational training institutions etc. However in the cases of educational opportunities providers that were somewhat independent e.g. higher education institutions, it proved more difficult to collect all the educational opportunities on time. Another lesson learnt is that the value of a good ICT company is very important for the successful completion of the project. Good project managing was also a very important factor as well as good cooperation – coordination of all participating parties.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

We can learn lessons about the use of an electronic tool (database) in order to promote access to educational opportunities and education information. Other areas are: The interconnection of such tools in European level into a bigger portal (Ploteus II) which supports european mobility. The cooperation between so many different actors (educational opportunities providers, ICT companies, Ploteus II central authority etc)

The challenge is the continuous renewal and upgrade of both the contents and systems of Ploigos in order for it to be technically modern and uptodate in terms of its contents

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Dr. Dimitrios Gaitanis

Role (in policy initiative)

Project Manager of "Ploigos" National Database of Educational Opportunities

Organization name

EKEP (National Resource Center for Vocational Guidance)

Address

1 Parassiou str. & 99 Aharnon str.

Phone

+30 210 8233669

Fax

+30 210 8233772

E-mail

dimitrisgaitanis@ekep.gr

Website address

www.ekep.gr

Documents and publications

Attached files

Links

http://ploigos.ekep.gr/ekep/external/index.html

This information was provided/updated by:

 

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, adult education, career information, career management, career planning, education planning, education provision, Greece, guidance in schools, schools and training, student counselling, vocational adult education and training (VET), career management skills, access, quality

Name of the good/interesting practice/initiative/policy

Training for the Parents of 7-19 Years Students

Country

Turkey

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

7-19 year-olds which include the childhood and adolescence period compose the great part of the population in Turkey. Increasing the rate of divorce and suicide are the risk factors for this age group. To minimize the risk factors parent/caregivers involvement of education is highly important. If parents give developmental support to their children, the level of academic achievement, attitudes toward the school, self-design can increase in the long term. Parent trainings supported by government provide opportunities for all parents/caregivers from community, school and teacher.
In this context to establish stronger and more qualified communication and relationship between parents and children take place the priorities of the Government of Turkish Republic. In order to realize this priority 7-19 parent training program was developed with in the scope of the “Children First Project” by the coordination of the Ministry of National Education and financial support of the EU. More over the importance of parent training is supported with one of the official document “Preventing and Reducing Violence in Educational Environments Strategy and Action Plan (2006-2011+)¬of MoNE“

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

This program is developed by Turkish experts to help the parents of 7-19 years students to identify their children better, to improve their interaction and communication with their children, enable them learn appropriate attitudes and approach to be aware of possible risks and take the necessary measures against these risks, provide support for them to plan their future more effectively. For this purpose, The Ministry Education, General Directorate for Special Educational and Guidance Services is coordinating the implementation of this program comprehensively. Moreover, this program has been implemented to the Turkish citizens who live in Belgium and Germany by the coordination of Turkish Education Attaché’s offices.
Adult learner principles, multiple intelligent theory, constructivist approach, transactional analysis, analytic approach, small and large groups, drama, imagination activities are applied to reach the objectives.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The program has been implemented in the schools, Counseling and Research Centers and Public Education Centers in 63 provincial. By the help of this program Totally 428.362 parents have been reached and 7242 guidance teachers are trained by the help of program since 2006.
Guidance teachers apply the program as a closed group of which participants aren’t changed for one day and three hours in a week in schools. This is a modular program of which compose 8 sessions. Maximum 24 parents can take part in a group. If it is necessary, applying the open group method is also possible. Maximum 50 parents can participate the open group implementations. The interactive participation of parents is aimed with activities. At the end of each sessions the annotations are distributed, affiches are posted, preview session is evaluated, experiences are shared the subject of the session and outline are presented, module is structured, activities, presentations and exercises are applied, general evaluation is done, tasks are given, process is discussed. Moreover, a file included a notebooks, brochures, magnets are given to the participants at the end of fourth session.
This program includes following topics:
1. Identification of adolescence
2. Communication
3. Growing up together
4. Managing possible risks
5. Resolution of conflicts
6. Parents’ attitudes
7. Improvement of behaviours
8. Planning future effectively

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring and evaluation web based system is developed with in the scope of “The Children First Project”. Parents and psychological counsellor benefit from the web portal through the http://oncecocuklar.meb.gov.tr/portal_aile/ internet address. Surveys on the parents’ satisfaction, opinion and suggestion can be filled in the portal by parents who attended the program.
At the end of the eighth session parents fill the monitoring and evaluation form. There are some closed and open ended questions about the sociocultural features, benefit of education, the subject of further education which they want to participate. To evaluate efficiency of the training “Family Attitudes Inventory” and “Family Assessment Inventory” were conducted after and before the training.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

With the scope of parent training totally 428.362 mother and father, 7.242 professional are trained since 2006. This training which is started as a project, then become a government policy. The training is mentioned in 2012-2014 strategy plan for MoNE to ensure the sustainability. Training for the Parents of 7-19 Years Students was started in 12 provinces with the scope of project. After the completion of the project the implementation of training is institutionalized and extended in to 61 provinces.
The training which was financially supported by the project budget with 200.000 € has being supported by MoNE’s budget and experts since the end of project.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The materials and documents are structured efficiently and reinforced with the legislations, in this way the sustainability of the training was achieved. The broad service network and staff of MoNE are well organized and managed.
The communication between school and family are increased, schools are supported for social aspect of institutional strengthening.
There can be some problem because of the over work load of experts. Training is a team work and unless there is sufficiently support, this issue pose the risk factors about the sustainability and efficiency of training.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The training is based on voluntariness like the other trainings for adult.
Guidance teachers and other branch teachers’ effort is necessary to transfer the importance of training to the families. Participation of both mothers and fathers increase the qualification and applicability of the training; however, it is observed that the participation of the father is more limited than mothers.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Hakan SARI, Assoc. Dr.

Role (in policy initiative)

Genaral Director of Special Education and Guidance Services of Turkish Ministry of National Education and also National Coordinator for Turkey for ELGPN.

Organization name

Directorate of General Special Education and Guidance Services of the Turkish Ministry of National Education

Address

MEB Beşevler Kampüsü A Blok ANKARA/TÜRKİYE

Phone

0312 212 76 14-15

Fax

0312 213 13 56

E-mail

oer@meb.gov.tr

Website address

http://orgm.meb.gov.tr

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Esra Çalık Var, ELGPN National Representative for Turkey and Educational policies unit in MONE

No comments by users.

good practice, initiative, interesting practice, policy, parent training, guidence for parents, schools, VET, adult education, guidance in schools, Turkey

Name of the good/interesting practice/initiative/policy

The Berufswahlpass (career choice passport): A portfolio approach to support CMS and career orientation

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

In Germany career orientation plays an important part in secondary school curricula. Educational matters are under the responsibility of the 16 federal states, the Länder. However, preparation for the world of work and career orientation has a long tradition in German secondary schools. It is of particular importance in the light of the choice of a career and the transition to the dual vocational education system. Hence, in all the Länder systematic vocational preparation and orientation are taught in a special subject which may be named differently e.g. lessons in working, work- economy-technology or they are embedded in other subjects. Here, career orientation and Career Management Skills (CMS) are key contents. In order to facilitate, support and document learning processes in the area of CMS and career orientation the portfolio Berufswahlpass (career choice passport) is used in 12 of the 16 Länder integrated into the lessons.

The Berufswahlpass was developed as part of the program “school/ economy and work” (funded by the Federal Ministry of Education and Research) and is used since 2005. Continuous further development is ensured by a working group of the participating federal states which also runs the website and organizes professional exchange and further related activities.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The Berufswahlpass aims to support young people in lower secondary education in their career orientation process and enables their parents, educators, guidance practitioners and employers to help them in various ways. Thus, it seeks to assess career learning and encourages critical reflection and exchange with other learners. Through the resource-oriented portfolio approach of the Berufswahlpass self-consciousness, self-esteem and self-efficacy is also strengthened.

The Berufswahlpass is a folder-based portfolio approach including information and provisions for career orientation. First it introduces important partners for making a career choice (e.g. it clarifies the roles of parents, schools, career guidance practitioners in the Employment Agencies EA , companies in the process). Further sections assess and evaluate personal interests and competences combining self- and external assessment. In addition, the Berufswahlpass contains checklists on various topics e.g. matching career profiles with personal strengths and provides documentation facilities. As the folder also includes practical information e.g. on public administrations, insurances and income, it not only focuses on vocational aspects but applies a broader understanding of life orientation.

Career education in the curriculum and the career choice process of the pupils are accompanied by career guidance activities of career counselors of the EA (lessons or short interviews in the school, visits to the Career Information Centre BIZ or counseling provision in the EA) .

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The tool is widely used in secondary schools with about 70%-80% of the pupils in 12 federal states. It is often combined with other provisions for career orientations such as printed information material and the Internet portal “Planet Beruf” both provided by the EA (see good practice/ Case Study 5 Planet Beruf: WP2, ELGPN, 2010) and the portfolio “ProfilPASS® for young people”.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Self-evaluation is part of quality assurance in the context of the use of the Berufswahlpass in schools. Defined quality standards as input criteria structure this work and provide the basis of evaluation for which material is provided online.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

The Berufswahlpass supports the acquisition and development of Career Management Skills. In particular, it strengthens self-reflection and evaluation-skills and builds self- esteem and self-efficacy. Hence, the self exploration of interests and abilities provides a contribution to a reflected and individual career choice. At the same time the Berufswahlpass increases the motivation of the young people to involve in further learning, job search and career planning. Further, the tool may help teachers to identify students at- risk of early school leaving and may help to refer them to another programme for pupils at-risk (see good practice/ Case Study: Educational chains WP 2).

The folder is not free of charge. The prizes differ depending on the mode, type and scope of delivery but range around 5 Euro per folder. These expenses may be paid by the schools, the pupils or it may be sponsored by a government or private body.

The Berufswahlpass supports CMS acquisition and development as well as self-assessment through intensive reflection and evaluation of personal strengths, competences and interests as well as through goal setting and career planning. As an integral part of the curriculum of secondary education it is linked with other tools and initiatives and activities concerned with career orientation and guidance such as online resources, visits to the BIZ and career counselling interviews in the EA... Hence, in many German Länder it supports and accompanies a longer and systematic process of career education, orientation and planning, continuously building CMS.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The tool may function as an accreditation instrument for those pupils who do not succeed gaining their secondary school certificate.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The folder based approach of the Berufswahlpass involves some challenges as it rather appeals to young people who are at with written work and with portfolios and folders. In addition, the intensive use of the portfolio in the school may attach the tool closely to the logic of school and to this period of time. Thus, there is a danger that young people will not go back using their folder after they have left school.

4. Additional narrative description of the policy/practice/initiative

On the whole, the Berufswahlpass contains the following sections:
- Introduction: Overview over the steps and stages of successful career orientation
- Part 1 “Providers and cooperation”: introduction to the important partners and their tasks (e.g. school, parents, guidance service of the EA, companies)
- Part 2 “Way towards career choice”: assessment and evaluation of interests, competences etc.; checklists on matching skills and interests with job demands (includes counselling of EA and planning the transition from school to VET)
- Part 3: Documentation: collection of all the information gathered
(e.g. interests, goals, practical experiences); arrangement and valuation of the collected documents and certificates

More details in German language under : www.berufswahlpass.de

Additional information

Name of contact

Dr. Bernhard Jenschke

Role (in policy initiative)

Vice President of German National Guidance Forum in Education, Career and Employment ( nfb)

Organization name

National Guidance Forum in Education, Career and Employment (Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., nfb)

Address

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., Kurfürstenstr. 131, 10785 Berlin, Germany

Phone

+493025793741

Fax

+4930263980999

E-mail

bernhard@jenschke.de; info@forum-beratung.de

Website address

http://www.forum-beratung.de

Documents and publications

Attached files

Links

http://www.berufswahlpass.de

This information was provided/updated by:

Dr. Bernhard Jenschke, nfb

No comments by users.

good practice, initiative, interesting practice, policy, assessment, best practice, career choice, career education, career guidance, career management, career management skills, competences, drop-out, early school leaving, educational, occupational, information, general upper secondary school, Germany, young people, guidance in schools, guidance in transitions, initial VET, instrument, parents, people at risk, portfolio, school curriculum, schools and training, secondary education, self-assessment, self-evaluation, teaching, teaching materials, schools, VET

Name of the good/interesting practice/initiative/policy

“Early intervention” activities with pupils – partnership based holistic approach in Croatia

Country

Croatia

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The importance of creating social, educational and other conditions for the welfare of young people and their responsible participation in community, including the prevention of early – school leaving is emphasized as priorities in European strategies (e.g. Europe 2020, New Skills for New Jobs) and many national strategies in Croatia (National Youth Program from 2009 - 2013, Development Strategy of the Vocational Education System in the Republic Of Croatia 2008-2013, National Strategy for Entrepreneurial Learning, National Strategy of Equalization of Possibilities for Persons with Disabilities 2007 – 2015).

Presently, career guidance in Croatia is a transversal and comprehensive activity with a cross - sectored approach in youth policy implementation. A clear mandate is given to Croatian Employment Service (CES) to provide support to the educational system through vocational and career guidance services. This approach has been developed on partnership bases between CES, schools, employers, health and social welfare organizations.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

Croatian Employment Service includes “early intervention” activities in career guidance as an integrated part of its responsibilities to prevent early – school leaving. This approach has proven to be successful since Croatia has a very low rate of early school leavers (3.9%) in comparison to the European countries (where the average rate is close to 15%).

A key feature in Croatian model is client-oriented approach aiming at providing tailor-made services for pupils at risk (early - school leavers, pupils with health and social problems, learning difficulties, behavioral disorders, etc). Educational, psychological, medical and social aspects are assessed for these target groups which are most in need of comprehensive vocational and career guidance services.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

Career guidance services are provided to pupils and students using the so-called ˝tiered services˝, starting from the fact that the largest number of pupils need to be informed about their future possibilities in order to make decision; some of them need additional counseling and are included in group counseling sessions and the smallest number (about 10%) are offered the most intense and complex services which could include psychological-medical assessment as well (for those with the risk of being early – school leavers, pupils with health and social problems, learning difficulties, behavioral disorders, etc). Secondary schools students who achieve poor results are also referred to the expert team for career guidance.

Croatian Employment Service conducts a Survey on Vocational Intentions of Primary and Secondary School Pupils on a yearly basis. Under the leadership of CES professionals, expert teams are set-up in each primary and secondary educational institution in order to analyze the outcomes of the Survey and identify priority groups who may require special attention. Analysis is conducted on individual level (for each pupil), regional level (in relation to labor market needs) of and national level (trends in vocational intentions).

Each year the Ministry of Education adopts the Decision on Elements and Criteria for Candidate Selection for High-School Enrolment enabling pupils with developmental disabilities, health difficulties, learning difficulties, behavioral and emotional difficulties as well as pupils from the Roma minority to achieve direct enrolment or receive extra points to the score set in the enrolment valuation process. In order to obtain these rights, pupils among other documents enclose an expert opinion of the CES career guidance service on their abilities and motivation with a list of recommended educational programmes. In expert opinions on the most adequate choice of further education, needs of the labour market and education opportunities are taken into account, as well as the student's individual abilities and needs. In case of pupils with developmental disabilities (physical or mental disability), career guidance expert team’s opinion enables them direct enrolment in specialized schools or training programs.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring and evaluation of career guidance services in Croatia is carried out periodically by Croatian Employment Service in co-ordination with secondary and tertiary educational institutions. According to the results of the Survey on pupil’s intentions, approximately 60% of the pupil population expresses a need for professional assistance in their choice of further education program. It indicates a further need for further development of group methods and e-counseling services for pupils and students. Career guidance services are planned on a yearly basis according to the expressed needs.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

In a partnership based approach and coordination between employment and educational sectors, it is considered more cost effective to the entire society to provide adequate support to those of greater need at primary and secondary school rather than spending public money for unemployed citizens when adults.
Career guidance services in Croatian Employment Service are considered a key element in preventive activities in order to avoid potential social exclusion. On average, 30% of the pupil/student population in Croatia is included in the “early intervention” activities of CES career guidance services.

In addition, aggregate results of the Survey on pupil’s intentions indicate the trends in pupils'/students' vocational intentions and are delivered to the stakeholders in the field of education and employment on the county and national level. According to the Survey and forecasting the needs of the labor market for certain occupations, every year recommendations for enrollment policy and scholarship policy are made and referred to the educational institutions, local and regional stakeholders, sector councils and the Ministry of Education.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The key feature of the ˝early intervention˝ model is client-oriented approach aiming at providing tailor-made services for pupils at risk. It represents a multidisciplinary approach that involves co-operation and co-ordination of experts in the fields of education, employment, health and social welfare. It has proven to be successful since Croatia has a very low rate of early school leavers (3.7%).

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

One of the challenges is the positive discrimination of pupils at risk as a way of addressing their disadvantages in educational and labor surroundings. A necessity to develop more efficient tailor-made CG services for pupils at risk exists, which leaves fewer opportunities for providing CG services to other target groups (undeceive pupils, talented pupils, etc.).

Currently, Croatia is in the process of establishing a LLCG National Forum and drafting legislation for guidance provision. The awareness of inter-institutional cooperation is increasing, including the need to define the roles and responsibilities of different stakeholders on national, regional and local levels.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Mirjana Zećirević

Role (in policy initiative)

Head, Employment Preparation Department

Organization name

Croatian Employment Service

Address

Radnička cesta 1, 10 000 Zagreb

Phone

+385 1612 6091

Fax

+385 1612 6039

E-mail

mirjana.zecirevic@hzz.hr

Website address

http://www.hzz.hr/

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

 

No comments by users.

good practice, initiative, interesting practice, policy, career counselling, career guidance services, disabilities, health difficulties, learning difficulties, co-operation, co-ordination, Croatia, drop-out, early school leaver, effectiveness, employment services, expert opinion, group counselling, young people, schools, guidance provision, labour market information, PES career guidance service, prevention, professional informing, school children, secondary education, self-assessment, survey, transition, vocational guidance, youth education, VET, employment, guidance in schools, career information

Name of the good/interesting practice/initiative/policy

Greek model system for quality assurance in guidance services

Country

GREECE

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

This is the first system for quality assurance of guidance services in Greece aiming at the initial and continuous evaluation of public and private guidance services of both the education and employment sector. It was developed by EKEP (National Center for Vocational Orientation), National Euroguidance Center, executive body of System 6 of ESSEEKA “System of Counseling, Vocational Guidance and Connection with the Labour Market” (Law 3191/2003) and member of ELGPN network. The Greek model system for quality assurance in guidance services is a top-down model based on the British matrix standard and consists of 6 groups of benchmarks: 1. Leadership 2. Organizing – planning 3. Guidance practitioners – human resources 4. Client satisfaction 5. Delivery of services 6. Premises and equipment
Leadership group connects with the Policy development level, Organizing – planning, Guidance practitioners- human resources and Premises and Equipment connect with the organizational level, while Client satisfaction and Delivery of Services consist the Practice level. The system coincides fully with the theory of the quality circle of Deming et al.
• The motivation of the initiative
The diversity of guidance services in Greece, both public and private and the absence of a legal framework as far as the requirements that these services should fulfill, made necessary the creation of a system for quality assurance of guidance services in Greece.

• Linkages with LLG policy priorities
The Resolution of the Education Council on “Strengthening Policies, Systems and Practices in the field of Guidance throughout life in Europe” (May 2004) identified 3 priorities among them:
1. Developing high quality, broadly accessible guidance provision
2. Improving quality assurance mechanisms for guidance provision
Also the 2008 EU Council Resolution on better integrating lifelong guidance into lifelong learning strategies invited the Member States within their respective competences to develop the quality assurance of guidance provision.

• Participants
The participants of the initiative were: EKEP, IEKEP (the company that developed the system), the Greek Ministry of Education, Lifelong Learning & Religious Affairs – Directorate of Vocational Guidance and Educational Activities (SEPED) and the Greek Manpower Employment Organization (OAED), the official public authority responsible for the provision of Counselling and Vocational Guidance services in the employment sector which operates the Centres for Promotion to Employment (KPAs), that provide vocational guidance services to the unemployed at local level.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

• Objectives of the initiative
1. Set common quality standards in guidance provision in both public and private sector in Greece.
2. Develop know-how in quality assurance for guidance services in Greece
3. Create the necessary legal framework for monitoring and evaluation of Guidance services
4. Raise the quality of guidance provision in Greece for the sake of its citizens and protect them from low quality uncertified guidance services

• Target group
1. Public guidance services of
all levels of the education sector (primary –secondary and tertiary)
all types of VET sector (initial and continuous)
Employment sector
2. Private guidance services
3. Local government services

• Methods applied to reach the objective
1. Bibliographical research.
2. Development of benchmarks, quality indicators and documents of proof by a scientific committee of guidance counsellors
3. Pilot application in public guidance services of Greece
4. Gathering feedback from the services themselves
5. Revision of benchmarks and indicators
6. Consultation with ministries and responsible bodies (e.g. national guidance forum) (future action)

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

Firstly EKEP conducted a study “International systems for quality assurance in Guidance services” which: 1. referred to the most important international quality management systems like ISO 9000etc 2. described the most well known quality assurance systems for career guidance like the Matrix quality standard for information advice and guidance services and the Canadian Blueprint for life/work Designs 3. presented the systems developed for the quality assurance of various public sector services in Greece e.g. the system for the evaluation of the continuous education and training centers of the Ministry of Employment. The fourth part of the study proposed a model system suitable for quality assurance in guidance services of Greece. The system describes the values, the quality indicators and the documents of proof according to the theory of the quality circle. All indicators produce indications for quality development. The values produce indicators, the indicators produce indications and the indications produce Evidence or measuring tools according to the theory.
The next phase was Pilot application in public guidance services e.g. the University of Piraeus Career Office, a Counseling and Guidance Center (KESYP) of Piraeus and a Centre for Promotion to Employment (KPA). The aim of pilot application was to inform the services about the system for quality assurance and to get their feedback concerning the values and quality indicators of the system.

• Level of implementation
National

• Implementation
The procedure for initial evaluation or continuous monitoring of a guidance service is the following:
1. The service submits a portfolio which contains all the elements that prove the implementation of t he quality system.
2. A team of external evaluators visits the service and conducts the evaluation on the spot following a specific written form
3. The evaluators are asking to see specific evidence and documentation which proves the observance of each criterion
4. A quality certificate of conformity is awarded to each service reaching the desired marking
5. Data of certified services are entered in a special register
6. An electronic platform supports the whole procedure from applications to results of each evaluation

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

There was a Pilot application phase aiming at gathering feedback from services themselves. Actors involved were public guidance services of the education and employment sector (KESYPs, KPAs and Career Offices). This phase is still continuing. EKEP plans to have further consultations with ministries and responsible bodies (e.g. national guidance forum)

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

• Specific results
The first system for quality assurance of guidance services in Greece

• Cost effectiveness
The cost effectiveness is high since raising the quality of guidance provision in Greece will ultimately result in lower unemployment rates, higher mobility of citizens, better access to information and career opportunities

• Budget
The project was co financed by the Ministry of Education and the European Social Fund program). The overall budget was 40.000 Euros.

• Innovative aspects
The system includes values like: “The Service investigates client satisfaction by the services provided and the staff and makes use of the findings” and uses a mechanism for making use of client feedback. The mechanism which includes client satisfaction surveys, follow up activities, etc. researches citizens’ expectations and the level of their satisfaction by the services and the staff. The description of the mechanism includes the methodology used and the way the Service is making use of clients’ feedback for improving its services.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

• Lessons learnt

Unintended impacts
Evaluation is a delicate matter. Sometimes services were suspicious of the system. They thought that they are being criticized and were afraid that the evaluation will reveal drawbacks and negative points of their functioning.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

Receiving feedback from guidance services at the development phase of the quality assurance system is a major strength of the system.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Dimitrios Gaitanis PhD

Role (in policy initiative)

Member of the scientific committee that developed the system. Author of the English translation and the english revised version.

Organization name

EKEP

Address

1 Parasiou & 99 Aharnon street

Phone

+30 210 8233669

Fax

+30 210 8233772

E-mail

dmitrogaitanis@hotmail.com, info@ekep.gr

Website address

www.ekep.gr

Documents and publications

Attached files

Links

http://www.ekep.gr/library/ekdoseis/odigoi/Diethni_Sys_Poiotitas.pdf

This information was provided/updated by:

Dimitrios Gaitanis PhD

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, assessment, career guidance services, competence assessment, customer satisfaction, evaluation, criteria, guideline, outcome, evidence-based, practice, Greece, guidance in schools, process, provision, system, human resource management, quality assurance, quality assurance system, quality evaluation, registers, quality, evidence-based policy

Subject of the Policy document

Ordinance On The Procedure To Determine The Psycho-Physiological State Of A Child Or Pupil, And The Composition Of Expert Committee

Reference data

Adopted/Released by The Croatian Parliament

Year of adoption 2011

Reference number Official Gazette 55/11

Available at http:// narodne-novine.nn.hr/clanci/sluzbeni/2011_05_55_1214.html

Available in English at http://

1. Additional narrative description of the reference to Lifelong Guidance

Article 14.
(1) The committee defined in article 2 of this Ordinance assesses the psycho-physiological state of a child with difficulties of enrolling into adequate high-school level education
(2) Prior to psycho-physiological assessment for the purpose of enrolment into adequate secondary education, the pupil with difficulties shall go through the procedure of career guidance.
(3) Career guidance is carried out by the CES career guidance team.
(4) The career guidance service drafts its opinion on the available abilities, motivation and interests of the candidates with a list of possible health contraindications for the purpose of enrolling into an adequate secondary education.

Attached files

This information was provided/updated by:

Croatian Employment Service (CES), Employment Preparation Department

No comments by users.

policy, psycho-physiological assessment, enrolment into secondary education, children with difficulties, health indications, access, career guidance, services, children, co-operation and co-ordination, competence assessment, compulsory education, Croatia, cross-sectoral co-operation, development, early childhood education, education provision, evaluation in guidance, evaluation outcome, evidence-based, practice, expert body, forecast, guidance in schools, guidance provision, national policies, primary education, school children, social cohesion, legislation, quality assurance and evidence-base, schools, VET

Subject of the Policy document

Act On Education In Primary And Secondary Schools

Reference data

Adopted/Released by The Croatian Parliament

Year of adoption 2008/2009/2010/2011

Reference number Official Gazette 87/08, 86/09, 92/10, 105/10, 90/11

Available at http:// narodne-novine.nn.hr/clanci/sluzbeni/2011_08_90_1927.html

Available in English at http://

1. Additional narrative description of the reference to Lifelong Guidance

Article 57
(1) Educational institutions cooperate in implementation of their core educational activity to achieve optimal enrolment and placement of pupils.
(2) Schools also cooperate by receiving services from a social / health care institution, especially if it concerns work with rehabilitation services and content.
(3) Educational institutions cooperate with employment services and other institutions with the aim of achieving timely information levels and career guidance of pupils.

Attached files

This information was provided/updated by:

Croatian Employment Service (CES), Employment Preparation Department

No comments by users.

policy, enrolment and placement of pupils, access, career guidance, children, co-operation, co-ordination, comprehensive school, compulsory education, Croatia, education and training systems, education policy, guidance for youth, guidance in schools, primary education, secondary education, vocational education and training, youth education, legislation, co-operation and co-ordination, schools, VET

Name of the good/interesting practice/initiative/policy

A Success Story: The Case of the Educational Sector of Guidance in Cyprus

Country

Cyprus

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Since Frank Parsons’ work at the turn of the twentieth century, career counselling has attempted to help the students understand and resolve issues and problems associated with their careers (Engels & Splete, 1995). Career counselling evolved and multiplied as different theories all over the world emerged (Gysbers & Moore, 1987). Contemporary career counsellors find themselves in a world that is redefining traditional trait-factor approaches (Tracy & Rounds, 1995), questioning them and pushing them to change the way they offer their services, especially when it comes to managing information. The goal of having a counsellor in each school was set years ago (Georgiades, 1967) but the political, educational and socio-economical system of Cyprus wasn’t ready to adopt those proposals.
In this case study we will present the establishment and evolution of the Career Counselling and Education Service. The initiatives for the formation of the service go back to 1964 but only until the 1990’s this were possible. The proposal came out of the Ministry of Education and Culture in 1991. Seven proposals were put forward and it was decided to have the Counsellors in the schools.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The School Counsellors in Cyprus are asked to resume a double role: that of the Career Counsellor / teacher and of the Personal Counsellor. Counsellors are expected to teach the Career Guidance lesson in Year 3 of the Secondary School, as well as carry out individual counselling for career choices and for personal problem solving. They are also asked to offer a more developmental approach at the crossroads of the students’ choices. In Cyprus, students are asked to make choices at the 3rd grade (whether to go to a general Lyceum or a Technical School), during the1st year of the Lyceum (subject choices) and again during the 2nd year of the Lyceum (subject choices) and finally when applying for the Pancyprian examinations (School Final Examinations and University Entrance Examinations).
Counsellors can be placed at the Central offices of the Ministry of Education and Culture, at the Regional Offices and at every Secondary School. All Counsellors hold a first degree in a subject with which they can be employed as teachers in Secondary Schools as well as a post-graduate Diploma and / or a Masters in Guidance / Counselling. To reach this objective for almost seven years teachers of other disciplines operated as part time Counsellors until we had qualified Counsellors to staff the services. The target group includes all secondary and tertiary education students and the general public.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The strategic plan that made the reform work had the commitment of the state to support financially the new recruit, through the standard procedure of employment (Educational Committee). The steps that were taken included ratios and a transitional plan. The formula of almost 60 students per Counsellor and the concentration and specialization only on Career Guidance and Counselling services came later. The last decade we are working on having one full – time Counsellor at each Gymnasium and two, at every Lyceum or Technical school.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The Central Office provides constant support and supervision to all Counsellors and especially to those who have less than two years of service. New analytical programmes and more counselling oriented training, due to the differentiated duties Counsellors have in school, is being offered to all Counsellors. New textbooks and constant revision of all existing material is also being carried out by the Central Offices at the Ministry

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

At a national level, there are 125 School Counsellors today, six of which are placed in the central offices. The rest are placed at 123 schools. A Counsellor is placed at the Examination Services and three more in other departments of the Ministry of Education and Culture. The annual cost of the services is close to €3,500,000. This amount comes out of the Ministry of Education and Culture’s budget. What distinguish the provided services in Cyprus are the dual role of the service – Teacher and Counsellor – and the dual role of the Counsellor – Career Guidance and Personal Counselling.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

• Counselling and Career Education Services (CCES) support and inform pupils in realizing and developing their inclinations and interests, for better adapting to the school environment and taking the best possible personal educational and professional options.
• The CCES operates within the Public Secondary Education System of Cyprus and offers help to students and other youngsters through the CCES Offices at Schools and at the Central Offices at the Ministry of Education.
• School Counsellors have the official status of Secondary School Teacher. A Counsellor must have a university degree in a subject taught in secondary education and a post-graduate degree either in Counselling or in Careers Education/ Guidance.
• The goal of the C.C.E.S is the provision of specialized help to students and other young people through the counselling technique for
• The healthy development of the students´ personality
• The development of problem-solving skills which effectively deal with personal, educational, professional and social problems.
• Counsellors offer help to students and other young people in order to make effective personal, educational, and vocational choices.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

A major weakness is the number of students each Counsellor is responsible for. As a result, a Counsellor may work in more than one school.
Due to the multiple socio – economic and cultural changes there is increase and complexity in all matters young people are concerned with. A major strength is that the Counsellors help students acquire necessary skills to make effective personal, educational and vocational choices through:
1. Personal, group, and family counseling
2. Administration of specialized tests offered during counselling sessions to help students explore in depth, their personality, interests, etc.
3. Teaching the Careers and Social Education course.
4. Organization of seminars and conferences on vocational, educational, social psychology, and related subjects
5. Production of career – education films.

4. Additional narrative description of the policy/practice/initiative

The C.C.E.S. participates in different Committees at the M.O.E.C., which have as major goals the empowering of students by developing the necessary decision and problem solving skills. The inclusion of children with special needs in mainstream Secondary Education constitutes part of the policy of the Ministry of Education and Culture. Providing equal opportunities to the children with special needs to be educated along with other children of the same age in the Public Secondary Schools of their community / neighborhood, the Counsellors provide personal and educational Counselling to these students and contribute to the development of individual educational programs for them. Additionally, the C.C.E.S. publishes many books and provides professional development for all Counsellors.

Additional information

Name of contact

Lena Nicolaou

Role (in policy initiative)

Inspector of Guidance, responsible for implementing all of the above.

Organization name

Ministry of Education and Culture

Address

Kimonos and Thoukydidou Corner, 1434 Nicosia, Cyprus

Phone

00 35722800761

Fax

0035722305117

E-mail

lnicolaou@moec.gov.cy / lenanicol7@gmail.com

Website address

No links specified.

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Lena Nicolaou

No comments by users.

good practice, initiative, interesting practice, policy, schools, guidance in schools, career information, Cyprus

Name of the good/interesting practice/initiative/policy

Career information centres

Country

Austria

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The Federal Ministry of Labour and Social Affairs collaborates with the Federal Ministry of Education in order to widen access to career guidance and vocational information. Both ministries agreed on a bilateral commitment that all pupils on the transition from school to further education or to the labour market should visit career information centres (BIZ-Berufsinformationszentrum). The motivation behind this step is that in a knowledge-based economy and a dynamic labour market, young people should concern themselves with further schooling and career choice as early as possible in order to make a well-considered decision.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The aim of the initiative is to enable youngsters to making well considered career decision as a lack of information or support often leads to drop outs and break ups. Another important aspect of the measure is to encourage girls to take up professions which are traditionally assigned to male domains, such as mechanical and technical jobs. At the same time vocations in the health and care sector, which are typically known as female occupations, should be introduced to boys. In that sense we try to break up labour market segmentation and force equality between men and women as both sexes have the same access to all professions.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The initiative is based on a common commitment between the Federal Ministry of Labour and the Federal Ministry of Education. A national action plan was set up and the curriculum schedules a vocational information class. In this class teachers and pupils together visit a career information centre of the public employment service. The regional offices (66 in Austria) provide information about their guidance services and other material about further education, professions, apprenticeships etc. Pupils are invited to test their skills in different workshops and may find out more about their professional interests through various tests. As the services are free youngsters and their parents are invited and motivated to come again if they need further guidance on their career choice. As parents tend to be the contact person when it comes to a child’s career decision, one part of the strategy aims at including them in the decision-making process.
Career Counsellors of the PES are educated with special seminars and they update their knowledge regularly in in-house trainings. Fifty new career counsellors were hired and qualified to handle the run on this new service as well as to provide good quality.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The career information centres provide data and statistics about the group visits on school level. Data is also provided on sex, age and type of school. Additionally the public employment services report on their pursued strategies for reaching and supporting the schools once a year.
Teachers fill in an online-questionnaire after the visit.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

55.300 pupils came to career information centres during vocational orientation class. Compared to the beginning of the initiative a plus of + 12.200 or +28,3 % visitors in this age group is recorded.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The key success factor of this initiative is the cooperation between schools and the career information centres of the public employment service. The guidance services are provided all over the country with a special regional focus.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The initiative is successful in reaching secondary modern schools (Hauptschule) but it hasn’t been that successful in grammar schools (Gymnasium) so far. The focus is to get in contact with all types of schools that educate pupils from the 5th to the 8th level of education.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Dagmar Brandstätter

Role (in policy initiative)

Organization name

Federal Ministry of Labour, Social Affaires and Consumer Protection

Address

Stubenring 1

Phone

+4301711002004

Fax

E-mail

dagmar.brandstaetter@bmask.gv.at

Website address

www.bmask.gv.at

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

 

No comments by users.

good practice, initiative, interesting practice, policy, access, guidance in schools, career information, Austria

Name of the good/interesting practice/initiative/policy

Job Exposure

Country

Malta

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The Job Exposure consists of a two-week national project where a selection of Form 4 students are placed for one week within a workplace context either related to the Financial sector, such as a bank or an insurance company, within the Health Sector, such as a hospital or a healthcare centre or within the ICT Sector such as a software or hardware company. Students have the opportunity to observe workers on the job.

The importance of linking schooling with the world of work has always been given importance in Malta. The National Curriculum Framework – Towards a Quality Education for all (Document 2) (2011, p. 29) identifies as one of the educational objectives, the effective and productive participation in the world of work. It states that students should be exposed to direct work orientation experiences (p. 62). The document also emphasis the importance of students acquiring employability skills such as the skills of creativity, problem solving, teamwork, responsibility, time management, job search skills and others – skills which students experience during work orientation experiences.

Participants: A cross-section of Form 4 students within state schools. The selection of students is carried out on the basis of structured personality-based interviews, carried out by a three-member board set up within each school. The format of the interviews is based on research carried out by the team, and each board consists of a team member, a college-based trainee career advisor and a school-based guidance teacher. This is done following the student’s submission of a letter of application and curriculum vitae. In this way, a ‘real-life’ learning experience in interviewing is also provided to those students who sit for the interview but are not selected for participation in the experience.

Students are also prepared for the experience through weekly e-mailed tutorials, addressing the following topics:
• gathering industry and health related information;
• making a good first impression;
• planning your way to the place of work;
• and making good use of the log book.
Queries are followed up and appropriate guidance provided.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

AIMS of the initiative:
- expose students to real life contexts and situations, providing them with a glimpse/view of what is in store for them in the future;
- serve as a bridge between compulsory school and the world of work;
- expose students to workplace ethics common to different work environments;

LEARNING OUTCOMES:
- understand the relevance of school regulations to the world of work;
- understand the importance of acquiring employability skills such as team work; communication, leadership, responsibility and accountability etc;
- Acquire a number of job search skills: writing of a letter of application, the filling-in of a CV, preparation for an interview (for which students are also encouraged to look up information), sitting for an interview.
- entice students who find schooling ‘difficult’ to see the relevance of school subjects to different careers;
- broaden students’ knowledge of career options by encouraging them to explore careers they would never have thought of considering;
- widen students’ exposure to careers in a particular sector, e.g. the different career options found in the tourism sector;
- help students to assess whether their perceptions of a particular career is realistic and help in deciding whether or not to take up that career.
- encourage students to enquire about post-secondary/other courses and hence realise the importance of taking school seriously;

Target Group: Fourth Formers (14-15 year old students)

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The Job Exposure is a national initiative. This ensures that all secondary state schools are involved in the implementation of the initiative. Collaboration was sought by the Directorate for Educational Services with entities such as the Malta Financial Services Authority (MFSA) for the financial sector placements, the Malta Information Technology Agency (MITA) for the ICT sector placements and entities in the health sector for placements in health sector. The initiative is co-ordinated by the Career Guidance Teachers at the central unit at the Directorate for Educational Services, Student Services Deparment. Career Advisors and/or guidance teachers are responsible for coordinating work at school level. The job exposure is conducted during the summer period, thus complementing the career initiatives which are undertaken during the scholastic year. In this way students are well prepared for the experience.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring: Students are monitored during the week of the job exposure by career advisors from the Directorate of Educational Services. A minimum of 3 visits are conducted by the supervisor during the week. During these visits time is dedicated for helping the student to critically reflect on workplace issues such as conditions of work; career prospects, employee relations, etc. Students are also helped to engage in self-reflection through the use of a log-book. This helps them to assess whether their perception of the career is realistic. This provides the student with an opportunity to think concretely about their career path and to decide whether to take up a particular path or not. Students are also informed about the right educational route and qualifications needed to pursue the career in question.

Evaluation: Students are asked to fill in an evaluation questionnaire at the end of the experience outlining the strengths and weaknesses of the initiative. An evaluation exercise is also conducted by the entities responsible for choosing the work placements thus assessing the viability of the students’ placements.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Specific results – Strenghtening the link between education and the world of work in a number of emerging sectors in Malta.

Cost effectiveness :
The job exposure poses a number of cost effective advantages:
- These expos are often aimed at motivating students to study. Students often do so on becoming aware of subject/educational relevance. Research suggests that early school leavers often cite lack of work and life relevance of their schooling as a factor in their dropping out. Dropping out of school has serious and lifelong consequences for young people. One of the strategies for retaining young people in the school system is through job exposure experiences which provide students with an opportunity to understand this link between what they are learning in school and work opportunities beyond schooling. These students are more likely to attend to their class work and build a positive mental image of their future.

- Students obtain a realistic image of the career observed. If at the end of secondary schooling the student eventually opts to follow this career path, there is more guarantee that he/she will follow through and not drop out of the course of studies;

Budget - the expenditure comes out of the national educational budget

Innovative aspects – These initiatives are being followed through at College level where colleges are organising their job exposure initiatives thus targeting the needs of their students.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Lessons learnt
Job exposure experiences have been successful for the following reasons:
- Cooperation between the entities involved – Directorate for Educational Services, MITA, MFSA and health sector entities;
- Involvement of career guidance professionals who co-ordinate and or/supervise students both at college level and at the place of work;
- Cooperation from Colleges;
- Cooperation and support of parents of students participating in the initiative

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

Challenges
- Coordinating job expos at national level and thus providing all students with the opportunity to experience work place exposure;

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Dorianne Gravina/Sandra Cortis

Role (in policy initiative)

Policy initiators and implementers

Organization name

Directorate for Educational Services, Student Services Department

Address

Fra Gaetano Pace Forno Street, Hamrun, HMR1100

Phone

0035621225943

Fax

0035621220838

E-mail

dorianne.gravina@gov.mt; sandra.cortis@gov.mt

Website address

No links specified.

Documents and publications

Attached files

Links

https://www.education.gov.mt/MediaCenter/Docs/1_BOOK%202%20ENG.pdf

This information was provided/updated by:

Dorianne Gravina/Sandra Cortis

No comments by users.

good practice, initiative, interesting practice, policy, schools, guidance in schools, people at risk, career information, Malta

Name of the good/interesting practice/initiative/policy

eGuidance

Country

The Danish Ministry of Children and Education launched eGuidance in January 2011. It provides individual and personal guidance to all citizens via various virtual communication channels: chat, telephone, SMS, e-mail and Facebook. eGuidance is for everyone who wants information about education and employment; it may also refer users to other guidance tools (www.ug.dk) and to institutions for further guidance. It is especially targeted at resourceful young people and their parents, to give them easy access to independent information and guidance and thereby to motivate the young people to continue the search and clarification process on their own. It plays a central role as a guide to the national guidance portal, and as a communicator of guidance information etc. Use of Facebook was introduced in January 2012, enabling eGuidance to provide guidance in a common forum and in the social media (www.facebook.com/eVejledning). Users can contact eGuidance during the day and evening as well as at weekends.

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The Danish Ministry of Children and Education launched eGuidance in January 2011. E-guidance is established providing opportunity for personal guidance through “e-channels”
Primarily aimed at resourceful youths and their parents

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

eGuidance provides individual and personal guidance to all citizens via various virtual communication channels: chat, telephone, SMS, e-mail and Facebook. eGuidance is for everyone who wants information about education and employment; it may also refer users to other guidance tools (www.ug.dk) and to institutions for further guidance. It is especially targeted at resourceful young people and their parents, to give them easy access to independent information and guidance and thereby to motivate the young people to continue the search and clarification process on their own. It plays a central role as a guide to the national guidance portal, and as a communicator of guidance information etc. Use of Facebook was introduced in January 2012, enabling eGuidance to provide guidance in a common forum and in the social media (www.facebook.com/eVejledning). Users can contact eGuidance during the day and evening as well as at weekends.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

eGuidance is a national service and is manned by professional guidance counsellors and cooperates with the youth guidance centres, the regional guidance centres and the national guidance portal www.ug.dk.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

eGuidance is evaluated together with all other initiatives in the new Act on Guidance in 2010. eGuidance.

The Ministry of Education is the main stakeholder of the quality assurance system in the educational sector on a national level, as well as the main organisations for managers and guidance counsellors. eGuidance has establish a quality assurance system, which can be used to document activities, quality and effect on clients and society. Several indicators are included in the quality assurance system. Among the indicators are user surveys, based on nationally representative samples of pupils and students, responding on the same questionnaire. The user surveys are designed to provide information on user benefit of guidance in order to create the basis for a user-driven development. Based on inputs from guidance counsellors, the user surveys make it possible to compare and evaluate the user benefit of different types of guidance activities

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Steffen Jensen

Role (in policy initiative)

Organization name

Ministry og Children and Education

Address

Frederiksholms Kanal 26

Phone

0045033952135

Fax

E-mail

steffen.jensen@uvm.dk

Website address

evejledning.dk

Documents and publications

Attached files

Links

http://www.ug.dk/evejledning

This information was provided/updated by:

Hanne woller

No comments by users.

good practice, initiative, interesting practice, policy, schools, VET, higher education, adult education, employment, guidance in schools, unemployed, employed, career information, Denmark

Name of the good/interesting practice/initiative/policy

Development and Elaboration of the Open Information, Counselling and Guidance System (AIKOS)

Country

Lithuania

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Main problems and challenges before the start of the project:
– The need of further development of the Open Information, Counselling and Guidance System (AIKOS) portal (www.aikos.smm.lt) in order to improve it’s usability, user-friendliness, appropriateness to different target groups, to ensure accuracy of information, to introduce on-line career information services. The need to develop and ensure effective interconnection of AIKOS and PLOTEUS II (Portal on Learning Opportunities throughout the European Space).
– The need to broaden the existing network of career information services by establishing 640 new Career Information Points (CIP).

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The project had two main objectives:
1. elaboration of the Open Information, Counselling and Guidance System (AIKOS).
2. developing of the career information system facilities and establishing the network of Career Information Points (CIP).

Direct beneficiaries – students of general education, vocational education and higher education schools, career advisors, teachers. Indirect beneficiaries – all citizens interested in learning opportunities.

Methodologies and tools: applying IT technolgies, making research, creating models.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

1. Development of the elaborated AIKOS portal programme equipment (new functional components, new contents produced according to the Standard – descriptions of occupations, qualifications, study programmes, other)
2. Development of the model of establishing the network of Career Information Points in the country. Establishing the CIP’S in the general schools, vocational schools, libraries, labour exchanges, prisons, etc. Equiping the CIP’s with the computors and other office facilities.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The main indicators are:
1. number of the new AIKOS portal functional components and new content items (e.g. number of the descriptions of occupations, etc.).
2. number of the instititions in which the Career Information Points were established.

The Ministry had contracted the IT company (JSC “Sintagma”) for the development of the AIKOS portal, this company worked together with the project partner – Centre of Informations Technologies of Education.
The Ministry worked in cooperation with the 60 municipalities in order to ensure the establishment of the network of Career Information Points in the country.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

1. New programme equipment of the Open Information, Counselling and Guidance System (AIKOS) portal.
2. 640 Career Information Points established in various institutions.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The main strength – usability of project results, free and easy access of the AIKOS portal and the network of Career Information Points for the beneficiaries (various groups of users).
The main weakness – need to find financial resoursces for persistent mainteneance of the AIKOS portal and support of the established Career Information Points.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Aleksandra Sokolova

Role (in policy initiative)

Representative from the The Ministry of Education and Science of the Republic of Lithuania in regard with the information about the Project

Organization name

The Ministry of Education and Science of the Republic of Lithuania

Address

A. Volano g. 2/7, LT-01516, Vilnius

Phone

00370 5 219 1190

Fax

00370 5 261 2077

E-mail

Aleksandra.Sokolova@smm.lt

Website address

http://www.smm.lt/es_parama/projektai/smm_projektai/projektas_%20aikos.htm

Documents and publications

General information about the project (in Lithuanian) and it’s results is available on the official web-site of the Ministry of Education and Science of the Republic of Lithuania (www.smm.lt)
Direct link to the poject’s information:
http://www.smm.lt/es_parama/projektai/smm_projektai/projektas_%20aikos.htm

Attached files

Links

http://www.smm.lt/es_parama/projektai/smm_projektai/projektas_%20aikos.htm; http://www.smm.lt

This information was provided/updated by:

The Ministry of Education and Science of the Republic of Lithuania and Euroguidance

No comments by users.

good practice, initiative, interesting practice, policy, guidance, career management skills, access, quality, guidance in schools, people at risk, tertiary education, unemployed, employed, older adults, disadvantaged groups, career information, qualifications, Lithuania

Name of the good/interesting practice/initiative/policy

The approach to Early School Leaving in the Netherlands

Country

the Netherlands

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

Tackling the problem of early school leaving is one of the priorities of the European Commission. Currently,
1 in 7 young Europeans leave school early without gaining a basic qualification. The aim is to reduce the
average percentage of early school leavers from 14.1% to less than 10% by 2020. This will involve all young
people aged between 18 and 25 who are not undertaking education/training. Measured according to the
European definition, the Dutch target is 8% in 2020. The Rutte-Verhagen Government has decided on a
more ambitious target than that for the EU, namely a maximum of 25,000 early school leavers by 2016.
The Netherlands compares well with other European countries. In 2010, the European average fell from
17.6% to 14.1%. In the Netherlands, the figures for 2010 again showed a decrease, from 15.4% in 2000 to
10.9% in 2009 and to 10.1% in 2010, making the country one of Europe’s leaders in tackling the early school
leaving problem. Better cooperation between the EU Member States, exchange of know‑how, best practices,
and focussed use of EU funding can help solve the problem.
Early School Leaving in the Netherlands – Pupils leaving school early – is an economic, social, and individual problem. Each young person has his or her own aims, wishes and ambitions, and having a good education increases the likelihood of achieving them. The Dutch knowledge economy requires well-educated employees, while Dutch society also finds itself confronted by dejuvenation and the ageing of the population, with the pressure on the labour market consequently increasing.
Tackling the problem of pupils leaving school early is one of the priorities of the Dutch government implemented by the “Drive to Reduce Drop-out Rates” approach. The Dutch target is to have no more than 25,000 new early school leavers each year by 2016.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

In 2010, the Rutte-Verhagen Government tightened up the target, setting it at a maximum of 25,000 new early school leavers by 2016. Efforts to achieve the new, tighter target will primarily be based on what has been achieved so far. This is why that policy will continue to be pursued: systematic improvements in education, support from the youth care, public safety and employment sectors, closer monitoring, and
stricter enforcement. These measures, combined with close coordination by the municipalities, have led to success. It is
an approach that requires long-term policy and the certainty of structured, long-term funding. To achieve the 25,000
target, long-term performance agreements and transparent figures have again been decided on. The motto continues to be “prevention is better than cure”.
Continuing the approach means:
* New agreements for 2012-2015; regional cooperation;
* Truancy policy: improvements are still possible. Agreements with those in the field;
* Improved education, specifically at secondary vocational education levels 3 and 4;
* Early school leaving figures: clear and more thorough;
* Continuous learning pathway from pre-vocational secondary education to secondary vocational education;
* Focus on first year of secondary vocational education;
* Integrated approach by the youth care, public safety, and the labour market

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

In 2011, the Netherlands set a new and ambitious objective: maximum 25,000 new early school leavers in 2016. To achieve this objective, the current approach will be sustained and strengthened where necessary. The five key measures are:

1. Adequate and complete non-attendance and ESL registration.

2. Long-term performance covenants between the government, municipalities and schools. Schools are held to strict percentage targets and receive a performance bonus if they reduce ESL.

3. 39 regions throughout the country will work together to implement measures to combat ESL. The regions will receive funding to develop policies themselves. Good examples are actively promoted online and during regional and national conferences.

4. Extra facilities for vulnerable youth: a combination of regular education with care and support and vocational training if necessary.

5. In secondary vocational education: intensification of first year teaching, close pupil supervision and career guidance.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The report The approach to Early School Leaving Policy in the Netherlands and the provisional figures of the 2010-2011 performance agreements http://www.aanvalopschooluitval.nl/userfiles/file/2012/2012026_OCW_VSV_UK-versie_VSV_beleid_LR_internet.pdf gives extensive information on monitoring and evaluation

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

At national level, there were 38,600 new ESL’s between 1 October 2010 and 1 October 2011. This figure is based on more accurate records than previously.1 The national ESL percentage for the 2010-2011 school year has fallen to 2.9%. At secondary schools (VO), that figure has fallen to 1.0% and at schools for (senior) secondary vocational education (MBO) to 7.2%.
None of the regions saw a rise in the number of ESL’s compared to 2005-2006.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The consistent theme of the Dutch approach is the collaboration between the ‘golden triangle’ of the government, municipalities and schools. Together they are responsible for reducing ESL numbers. This collaboration is set down in long-term covenants per region, while the national government initiates, stimulates and co-ordinates.
At the regional level, the approach begins with the day to day assurance of quality education and effective organisation. Inspiring teachers, challenging lessons, reliable schedules, a smooth transition to the labour market, pupils’ self-confidence: these all play a role in motivating pupils to stay at school. Moreover, we approach ESL not only as an educational issue, but as a social issue too. Pupils are frequently faced with various social problems that affect their performance at school, such as debt, addiction or neglect. To combat these issues, schools offer their pupils care tailored to individual needs. More investment in career guidance helps pupils to choose follow-up programmes that offer them realistic perspectives and match their talents.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The collaboration between the ‘golden triangle’ of the government, municipalities and schools is one of the succes factors. Another success factor of the Dutch approach is the reliable Student Number registration system. This makes it possible to track exactly who leaves school and when, so that immediate and targeted action can be taken if necessary.

4. Additional narrative description of the policy/practice/initiative

EU Commissioner Androulla Vassiliou had this to say about the Dutch approach: “Tackling early school leaving is a challenge because it means so many sectors have to work together. In most Member States, this does not yet happen in a systematic way, though some countries such as the Netherlands show the way forward.”. A number of European countries have expressed an interest in the integrated approach and accurate record-keeping system adopted by the Netherlands.

Additional information

Name of contact

Martine Soethout

Role (in policy initiative)

Projectsecretaris

Organization name

Ministerie van Onderwijs, Cultuur en Wetenschap. Directie Voortijdig Schoolverlaten (VSV)

Address

Phone

Fax

E-mail

m.m.f.soethout@minocw.nl

Website address

http://www.aanvalopschooluitval.nl/english

Documents and publications

1. Ministry of Education, Culture and Science (2012). The approach to Early School Leaving Policy in the Netherlands and the provisional figures of the 2010-2011 performance agreements
http://www.aanvalopschooluitval.nl/userfiles/file/2012/2012026_OCW_VSV_UK-versie_VSV_beleid_LR_internet.pdf

2. Van Bijsterveldt, Marja. Preventing Early School Leaving: the Secret of the Dutch Approach. Government Gazette. http://governmentgazette.eu/?p=3701

Attached files

Links

No links specified.

This information was provided/updated by:

Peter van Deursen

No comments by users.

good practice, initiative, interesting practice, policy, early school leaving, career management skills, evidence-based policy, co-operation, guidance in schools, people at risk, qualifications, The Netherlands

Name of the good/interesting practice/initiative/policy

Federal Programmes Educational Chains and Coaching for the transition to work for at-risk youth in Germany

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

With the aim to prevent early school leaving as well as to ensure the successful transition from school to vocational education the Educational Chains (Bildungsketten) initiative of the Federal Ministry for Education and Research (BMBF) connects and integrates existing projects and tools. In 2008 the Federal government and the Federal States (Länder) determined as part of the “Initiative for Qualification” quantitative targets for education in the “Dresden statement” These includes the aim to reduce early school leavers from 8% to 4 % and young adults without a vocational education certificate from 17% to 8,5%. In this context the initiative intends to develop a “community of responsibility” among the actors and stakeholders involved in transition from school to vocational education and work. This system will be systemically enhanced to become more efficient in order to respond to demographic changes and the lack in qualified workforce. (Schuck, 1)

In combining different programmes of the labour and education sectors the “Educational Chains” initiative is a good example of inter-sectoral cooperation and coordination (Council resolutions 2004, 2008). It is also a good example of preventive action tackling drop-out and early school leaving. With preventive career guidance activities, the programme also follows the Council Recommendation on the policies to reduce early school leaving (2011/C191/01) where it also is recommended that the members “ensure comprehensive strategies” (like in the “Educational Chains” initiative).

Involved actors and stakeholders are the Federal Ministry of Education and Research, the Federal Ministry of Labour and Social Affairs, the Länder, the Federal Employment Agency and the social partners .

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The programme “Educational Chains” aims to support the transition from general into vocational education in the dual system as well as to prevent drop-outs in both systems. It supports young people to prepare for their general school certificate and their vocational education. The central idea is to use existing programmes, that have proved to be successful, and to connect them like links in a chain in order to ensure transparency and efficiency. Among others the initiative in particular involves the programme “Coaching for the transition to work” of the Federal Ministry of Labour and Social Affairs (BMAS) which was also expanded by the BMBF.

The target groups are pupils and young adults in general education and vocational education who are at risk of dropping out or who are facing difficulties with the transition from school to work. They are selected for participation through an analysis of their potentials. The initiative also aims to provide parents, teachers, social workers, guidance practitioners and vocational education teachers with a professional framework for networking and cooperation.

The “Educational Chains” programme contains 3 elements. It starts with an analysis of potentials in the 7th or 8th year in participating secondary general schools. The analysis focuses on key competences and assesses interests and strengths of the pupils. The results of this analysis constitute the basis for individual curricular and extra-curricular measures. It works like a compass for a structured and systematic career orientation process.

During the career choice process (constituting the 2rd element) measures and activities are intensified and coordinated. Young people make their first vocational experiences, test their interests and talents and gain confidence and optimism. During this phase schools, Employment Agencies (EA) and companies cooperate supporting the pupils with career orientation and with the search for an apprenticeship placement. Young people are encouraged to make an appointment with the career counsellor in the EA and to use the information provided at the Career Information Centre (BIZ). All career orientation activities are of course supported by online resources such as www.planet-beruf.de or www.berufe.tv.

Strengthening vocational orientation of pupils in full-time vocational schools, the career orientation programme of the BMBF offers all young people insights of various professional fields through short internship placements and so called workshop-days which they spend in companies.

(For further projects and programmes involved see the narrative below.)

The third element involves the intervention of Educational Coaches as part of the programme “Coaching for the transition to work”. Young people at risk who are selected in cooperation with teachers and social workers are supported individually. Intensive coaching starts one year before reaching the secondary school certificate and continues into the first year of vocational education in order to ensure the continuation of vocational education in the company. The coaches guide the young people; they help with problems and difficulties following an individual support plan on the basis of the results of the analysis of potentials . They also assist the young people with career orientation. The whole process is supervised by the career counsellor of the EA who is responsible for the integration of the young person into a vocational training. Further, the Educational Coaches, who are based in lower secondary schools, cooperate with parents, teachers, voluntary mentors and r companies and other partners who may be involved.

The Educational Coaches are experienced in the dual vocational education system as trainers or social education workers.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

In order to manage and coordinate the process, the BMBF set up a steering group of the federation and the Länder. This group is also intended to coordinate and match federal and Länder measures. A further group on federal level is working on proposals to better integrate and coordinate programmes and instruments for NEET. At last, a service office has been set up at the Federal Institute for Vocational Education and Training (BIBB) to accompany, evaluate and communicate the initiative. (Schuck, 5-6)

Previously, in 2008 the Federal Ministry of Labour and Social Affairs initiated the programme educational coaches, which is organised by the Federal Employment Agency (FEA). Since then it has been extended to run at 1.000 schools supporting about 30.000 young people. The initiative “Educational Chains” by the Federal Ministry of Education and Research now complements and expands the programme since 2010 with additional 1000 coaches reaching many more young people through the different programmes involved.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring and evaluation is ensured by the ministries funding the initiative and its integrated programmes.

First reports have been published, particularly on the programme “Coaching for the transition to work”. These use the statistical data base of the FEA as well as questionnaires and telephone interviews with the participating youth, coaches, educators etc. In addition, qualitative case studies are provided.

The Federal Ministry of Labour and Social Affairs has commissioned the evaluation of the outcomes and success of the programme “Coaching for the transition to work” and reports to the German Parliament (the Deutscher Bundestag).

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Outcomes are not available yet as the programme started 2009/2010. First results are expected in 2013/2014 when the pilot phase of the programme “Coaching for the transition to work” ends.

However, first intermediate reports on the programme “Coaching for the transition to work” based on questionnaires of all the involved actors and participants show that positive effects on the integration of at-risk youth into vocational education and training are suspected (Straif, 70).

The programmes and tools have been coordinated in the initiative “Educational Chains” in order to become more efficient. The initiative prevents young people from droping-out of schools or spending time waiting for placements in the dual vocational education system or in continuing projects and initiatives. This is intended to save costs for youth unemployment and related societal costs.

The “Educational Chains” programme involves a budget of € 362 million Euros 2010-2014; a longer term approach is already intended.

The cooperation and coordination of programmes and projects run by different federal ministries is an innovative aspect of the initiative. Linking and coordinating different successful projects and programmes so that they effectively work together and build on one another is an important measure to enhance the previously intransparent transition system. In this context it affects positively the cooperation of different responsibilities and hierarchies in the federal structure of Germany.

Voluntary mentoring projects have functioned as examples for the programme “Coaching for the transition to work”. Hence, the programme also involves voluntary work but provides professional support and structures for the voluntary mentors (Straif, 21).

The holistic approach of the initiative “Educational Chains” and the programme “Coaching for the transition to work” takes besides the aquiaition of career management skills also life management skills and career orientation into account. In this context, the municipality, schools, projects and programmes on career orientation follow an coordinated overall concept with a common understanding of career orientation.

On the micro-level the coaches take time with each young person and follow a person-centered approach which differs from the usual logic of the school system (BT DRS 17/3890).

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

Strengths: First intermediate evaluations of the programme “Coaching for the transition to work” showed that the Coaches value their freedom of action.

Challenges:

First evaluations showed that fluctuation is high among the professional coaches and guidance practitioners because of their status of being only temporarily employed. Hence, continuous personal coaching which has been intended for at-risk youth could not always be delivered (BT DRS 17/3890).

A further challenge for all actors involved is to overcome situation-focussed approaches and crisis-intervention, which have been characteristic for the transition system in the past. It is necessary to reach an ongoing, holistic and preventive guidance process which continues after the young people have left school and therefore change into another system (BT DRS 17/3890).

4. Additional narrative description of the policy/practice/initiative

In addition to the programme “Coaching for the transition to work”, the initiative “Educational Chains” involves the following projects and programmes:

• the senior expert programme (VerA – Initiative for Vocational Education) supports and guides young people in their first year in vocational education and helps them to accustom to the new system, a period which is particularly critical for dropping-out. Senior experts may accompany the young person until the end of vocational education. The senior experts are elder professionals who work voluntarily as coaches in a one-to-one tandem model.
• The career orientation programme (Berufsorientierungsprogramm BOP) which supports practical experiences in companies as part of the career orientation process. For 2 weeks pupils work in 3 different fields in out-plant vocational training centres where they can try out different professions.
• The programme Jobstarter which supports regional projects to increase the number of vocational education opportunities in local companies.
• The programme Jobstarter Connect which tests modules for vocational education to ease the transition into dual vocational education for those young people who could not transfer successfully into dual vocational education after school.
• The special programme coach@school aims at these schools, which are not part of the “coaching for the transition to work” - programme. Coaches in this programme work voluntarily in the schools similar to the senior experts.
All these programmes and tools have been coordinated so that they become more efficient. This prevents also that young people spend time waiting for placements in the dual vocational education system or in continuing projects and initiatives.
For further information see: http://www.bildungsketten.de/de/276.php

Additional information

Name of contact

Dr.Bernhard Jenschke

Role (in policy initiative)

reports on behalf of Federal Ministry of Education and Research, BMBF

Organization name

National Guidance Forum in Education, Career and Employment (Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., nfb)

Address

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., Kurfürstenstr. 131, 10785 Berlin, Germany

Phone

+493025793741

Fax

+4930263980999

E-mail

bernhard@jenschke.de; info@forum-beratung.de

Website address

http://www.forum-beratung.de

Documents and publications

Council of the European Union. Council Recommendation on policies to reduce early school leaving. 2011/C191/01. 28 June 2011.

Council of the European Union. Better Integrating Lifelong Guidance into Lifelong Learning Strategies, Doc 14398 EDUC 241 SOC 607, 2008

Council of the European Union. Strengthening Policies, Systems and Practices on Guidance throughout Life. Doc. 9286/04, EDUC 109 SOC 234, 2004.
Deutscher Bundestag: Drucksache 17/3890 Unterrichtung durch die Bundesregierung Zwischenbericht 2010 zur Evaluation der Berufseinstiegsbegleitung nach §421s des Dritte Buches Sozialgesetzbuch.Berlin 2010

Schuck, Ulrich: Abschluss und Anschluss – Bildungsketten bis zum Ausbildungsabschluss“ BBE Newsletter 4/2011. http://www.b-b-e.de/fileadmin/inhalte/aktuelles/2011/04/nl4_schuck.pdf

Straif, Charlotte: Berufseinstiegsbegleitung: Unterstützung individueller Wege in den Beruf. Bundesinstitut für Berufsbildung, Good Practice Center Benachteiligtenförderung GPC (Ed.). Bonn, 2011.

See also: http://www.bildungsketten.de/de/276.php

Attached files

Links

http://www.bmbf.de/de/14737.php , http://www.bildungsketten.de/ , http://www.good-practice.de/infoangebote_beitrag3544.php

This information was provided/updated by:

Dr. Bernhard Jenschke, National Guidance Forum

No comments by users.

good practice, initiative, interesting practice, policy, schools, VET, social inclusion, guidance in schools, people at risk, disadvantaged groups, Germany

Name of the good/interesting practice/initiative/policy

National Quality System for Guidance Provision - Portugal

Country

Portugal

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The present initiative stands as the first articulated attempt to create a fully comprehensive system of quality assurance for guidance activity in Portugal.
Although previous measures existed, providing the quality of instruments and methods used in PES-supplied guidance, as well as basic training for professionals, there was a clear need for a more integrated instrument, with adequate monitoring tools.
Given its institutional mission of assuring the adaptability and adequacy of guidance provision, the national public employment service, IEFP, has taken initiative in establishing a national standard, which will also account for the visions of an advisory network of relevant participants.
Other entities will be enrolled in the project to guarantee diffusion and improvement of standards, namely: the Portuguese Ministry of Education; Universities with research on guidance; professional/scientific associations; inter-national structures.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The objectives of the initiative can be resumed in three main points:

- Gaining efficacy and efficiency in guidance provision through implementation and constant check of clear standards, measures and practises
- Increasing autonomy of citizens in establishing critical learning and labour pathways, both by competence building and ease of access
- Sponsoring innovation through systematic research on critical factors in guidance for employability and job stability/success

The end target of the system is the guidance user, although we can also consider both guidance professionals and employment/educational service managers as being targeted by the measures undertaken.
The system is implemented by understanding guidance activity as part of a value chain and acting upon the phases of that chain, considering inputs, process and outputs. Primarily is considered the intervention of the PES and its creation of public value and economic spillovers.
Up-date of instruments, improvement of registry tools, accessibility, competence-assessment and of management information supports and fluxes are part of the methodology, affecting all aspects of guidance provision (materials, contents, technology).

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The system has a national scope and is sustained in an incremental and progressive logic. Firstly, its scope is the operation of the PES services with a test run in some of its main job and training centres. Secondly, the initiative should be generalised to the full PES network. A third step should enable the adjusted diffusion of the system to different sectors and networks, namely education and private operators. As early as step two, the standard is to be shared and discussed in a advisory forum of external participants.
Common standards and information tools are already under development.
Some key measures to undertake are:
- Set periodic updates and testing of diagnosis tools, guidance methodologies, information supports, on-line contents/tools
- Improvement of registry and information transitions that allows for interchangibility of user information while guarantying users' rights
- Improvement of accessibility by development of comprehensive e-guidance tools and the improvement of information to disabled people (paper and online) and immigrant users
- Set evaluation and update of guidance professionals' competencies, with strict standards and ethical conduct
- Development of adequate tools for the follow-up of guidance users
- Balanced score-cards for guidance management and multi-level modelling of supervised

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring and evaluation is primarily undertaken by the Guidance Directorate of IEFP in articulation with other network participants.
A monitoring mechanism has been established, measuring the efficacy of the planned measures affecting inputs and process as well as a system of indicators aimed at measuring impact variables.
Input variables are monitored through direct control of measures and by user enquiring.
Process/organisation variables are monitored by tools' assessment, management enquiring and technical staff enquiring.
Outputs are monitored by follow-up of PES users (with and without guidance), defining samples that have as basic statistical unit the job/training centres. Follow-up focus on job stability/success, job mobility, autonomy assessment (labour and education), educational success, labour market queuing, entrepreneurship capacities.
A balanced scorecard has been defined with all the assessment dimensions deemed relevant.
A statistical modelling process is being developed to enable research-based adjustments to guidance policy, using as a methodology multi-level analysis.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Specific results: only planning and tools have been developed
Cost effectiveness: progressive implementation and thigh instrument control should allow for low costs of project and improvement of present cost-result ratio in provision
Innovative aspects: Research-based approach

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Pedro Moreno da Fonseca

Role (in policy initiative)

Organization name

IEFP

Address

Phone

Fax

E-mail

pedro.fonseca@iefp.pt

Website address

No links specified.

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Pedro Moreno da Fonseca PhD

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, career management skills, access, quality, evidence-based policy, co-operation, guidance in schools, people at risk, unemployed, employed, disadvantaged groups, career information, qualifications, effectiveness, Portugal