European Lifelong Guidance Policy Network Database, ELGPN Database

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Labour market information systems

Term

Labour market information systems

Definition

Systems, mechanisms or processes for gathering, organising and providing information about the state of the labour market and/or professions and jobs. This includes recording changes taking place within the labour market, employment, jobs and the professions.

Comment

Such systems often include databases linked to ICT systems and accessible via the internet. They are usually designed to be used by career counsellors and also by clients on a self-help basis.

Source

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ELGPN Glossary, data base, ICT, information, labour market, system

e-guidance

Term

e-guidance

Definition

Counselling or guidance that is delivered using ICT and which may or may not directly involve a guidance counsellor. Frequently used to describe the provision of information or the use of self-assessment tools and exercises via the internet.

Comment

e-guidance covers the provision of guidance activities and services using all forms of ICT, including:

Online Guidance
Guidance provided via ICT, for example using a computer or similar electronic device (e.g. a mobile telephone). May include interaction with a guidance professional via email, webchat, sms or social media (e.g. Facebook). Frequently used to describe the provision of information or the use of self-assessment tools and exercises via the internet.

Telephone guidance
The provision of guidance services via the telephone. It may involve a telephone conversation with a guidance worker or, less frequently, the delivery of pre-recorded information. Similar services are now also provided by webchat, sms or via the internet.

Web guidance
Guidance activities provided via the internet using ICT. This may include the provision of information, the use of self-help materials and tools, as well as more interactive activities, such as participation in forums or discussion groups, and email or web-based discussion with a guidance worker.

Source

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ELGPN Glossary, guidance, internet, ICT, online, career guidance, counsellor, social media

Distance guidance services

Term

Distance guidance services

Definition

Guidance services that are provided remotely, for example by telephone, email or via the internet. The key feature is that the client and guidance worker are not in face-to-face contact and, in the case of automated internet guidance, no guidance worker is directly involved in the delivery of the guidance service.

Comment

Often delivered using ICT.
See definitions for ‘e-guidance’ and ‘ICT’.

Source

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ELGPN Glossary, distance, guidance, ICT, internet, services, e-guidance