European Lifelong Guidance Policy Network Database, ELGPN Database

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Output (quality)

Term

Output (quality)

Definition

Immediate and direct tangible result of an intervention.

Comment

In the context of lifelong guidance, the term ‘output’ is commonly used to refer to a guidance provider’s volumes of delivery, its ‘turnover’, or ‘throughput’: for example, the number of interventions delivered per quarter or the number of interventions per client.
Both ‘outcome’ and ‘output’ refer to the effects or end-results that the project or service is designed to produce.

Source

Cedefop (2011). Glossary: Quality in education and training. Luxembourg: Publications Office. Available from Internet: http://www.cedefop.europa.eu/EN/Files/4106_en.pdf

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Links

http://www.cedefop.europa.eu/EN/Files/4106_en.pdf

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ELGPN Glossary, quality, intervention, output, outcomes

Career centre

Term

Career centre

Definition

A place where people go to receive career guidance.

Comment

A career centre may offer a range of different services or interventions and these may range from self-help materials (e.g. books, information sources or access to ICT-based career support) to one-to-one support from a career counsellor.
It is also possible to envisage a virtual career centre – i.e. an online career portal – being considered as a particular type of career centre.

Source

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ELGPN Glossary, career, services, career guidance, intervention, career counsellor, career centre

Case management

Term

Case management

Definition

A collaborative process which assesses, plans, implements, co-ordinates, monitors and evaluates the options and services required to meet an individual’s health, social care, educational and employment needs, using communication and available resources to promote quality cost-effective outcomes.

Comment

A term originally used to refer to the management of health needs of individuals and families.
Individual case management lies at the heart of preventive strategies to reduce unemployment. This is achieved by identifying appropriate tailor-made intervention measures and by determining the targeted assistance needs of each respective client.

Source

Case Management Society, UK. Definition of case management. Available from Internet: http://www.cmsuk.org/content.aspx?content=4

Attached files

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Links

http://www.cmsuk.org/content.aspx?content=4

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ELGPN Glossary, management, services, needs, cost-effective, preventive, unemployment, intervention