European Lifelong Guidance Policy Network Database, ELGPN Database

Name of the good/interesting practice/initiative/policy

Internet portal www.planet-beruf.de as leading instrument to support career choice and access to career guidance

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

This information portal “planet-beruf.de ” is a combination of different online media supporting young people, teachers and parents in all issues of career choice and also to find the regional service for career guidance and placement into apprenticeships. This combination of online media is accompanied by the yearly updated print and CD media distributed to students, teachers and parents.

The internet portal is provided by the Federal Employment Agency (BA) which has the legal task to provide career guidance for young people and adults. According to § 33 Social Code III this includes the provision of career information and orientation as part of the service. The portal and the assisting print and other media are part of the realisation of the legal task for the target groups. They are also used within the career education classes which are provided co-operatively within schools by teachers and career counsellors according to the Agreement between the BA and the Standing Conference of the Education Ministers of the Laender (KMK) on the Framework of Cooperation between Career Service and Schools (2004).

This example aims at widening access (policy priority of the EU Resolution 2008) to guidance which assists young people to prepare their choice of career and training in a well informed and systematic way. This modern ICT tool also helps users to make an appointment for a face-to-face guidance session if necessary. In addition it is an outstanding example for a concrete co-operation across the two sectors –education and employment (policy priorityEU Resolution 2008).

The online portal www.planet-beruf.de is developed, financed, edited and permanently updated by the Federal Employment Agency considering the changes in schools, training and further training and the labour market.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The media combination consists of the online portal “planet-beruf.de” (planet profession), a self-exploration programme “Berufe-Universum” (Universe of Professions), a training programme “How to apply for a training or job” and assisting print and CDs media. The self-exploration programme contains a questionnaire to assess interests, strengths, occupational behaviour and school marks to compare this information with job requirements leading to proposals of professions which fit to the user´s profile (you can land on your fitting planets respectively professions). The universe of professions shows the professional profiles and gives further detailed information including videos and films about the related profession or training and on the online portal. It also informs the user whether training opportunities/apprenticeships are available in the region. The online portal is linked to the nationwide databases of all professions (BERUFENET) and the database for all further training facilities including HE (KURSNET)) as well as to the Online Job Market (JOBBOERSE). Besides this online approach comprehensive information and exploration facilities are provided in the local Career Information Centres BIZ.

The aims of the online portal are complex and vary according to the target group. Students of lower secondary schools are the main target group. Planet profession aims to support their choice of a career, to assist their application process and to find a suitable training or apprenticeship. Teachers receive stimulations and suggestions for the career education classes and parents get advice how to support the career choice of their children. But also guidance practitioners, social workers and other partners make use of this offer.

Following a comprehensive approach the detailed media combination covers all relevant aspects of the career choice process. Therefore all media are structured along the process “informing – deciding – applying” and can be used in a flexible way in the classroom, at home or during the counselling session. The class room teaching in career education becomes more vivid and activity oriented. Teachers receive practical ideas for the exploration of strengths and interests as well as for career choice support and application needs. Students are activated through discovering learning and interactive elements and become more self conscious.
The concept, update and elaboration of the media is accompanied and monitored by an editorial board of teachers representatives, social partners and of teachers training institutions.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The portal is located within the overall webpage of the Federal Employment Agency (www.arbeitsagentur.de) but can also be accessed separately (www.planet-beruf.de). The online portal is assisted by print and CD media which are distributed to more than 11 000 schools and are used in the career classes to increase the use of the portal. Parts of the content can also be used as teaching material during lessons. The online portal is linked to other career initiatives like the Girl´s Day or the Career Choice Passport. All initiatives are implemented nationwide regardless the different school systems of the Laender. Regional agreements on the cooperation of schools with the career service recommend the use of the media of the BA.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monthly statistics count the number of users and the calls of pages. Proposals of the customer’s reaction management are welcome and considered for the further development and updating. In 2010 an online user satisfaction survey is planned.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Since the start of the portal in autumn 2008 nearly 6 million visitors were counted with about 60 million calls/clicks of pages (March 2010).

Economic aspects of effectiveness are given through the comprehensive use of the portal by students, teachers, counsellors and parents according to their different needs and in increasing the level of information and the self and career awareness of the target groups.
Additionally, the other media (prints, CDs) and the class room teaching of teachers and counsellors become more effective. The face-to-face counselling sessions are more solidly prepared and therefore more effective.

The planet-beruf portal is financed by the regular budget of the Federal Employment Agency (by contributions of employers and employees) in the frame of its legal tasks.

The possibility to integrate all related aspects of information in a comprehensive way reinforce career activities of students, teachers and parents by the use of modern technology. More over the ICT tool allows students to “play” and navigate around the issues of career in a way youth nowadays are familiar with. Youngsters with poor ICT skills can get more competences in using them and thus become more self conscious. In addition new opportunities for teachers are offered by the portal to make their teaching more attractive and authentic in activating students by ICT tools. There are also chat room meetings (dates announced right in advance) where special issues can be discussed or relevant actual information is given by experts.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The online portal and related print media are linked to each other and both deepen the career reflections of all involved. Therefore, it is necessary to look after comprehensive networking with the contents of the portal in all future print media. This networking is also supposed to include the self exploration programme Berufe-Universum (universe of professions): For the proposed professions according to the strengths and interests of the user more detailed information like profiles of professions, daily schedules of job holders, authentic reports on the reality of the professions and videos and films are offered. Within the interactive portal public stars (like famous soccer players, actors, musicians or others) appear as door openers for questions of career choice by telling their personal (success) stories.

Other persons or institutions working also in the field of career orientation co-operate with the portal planet-beruf.de or use elements of the portal for their work. This means stimulation for co-operation in the guidance field.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The strength of this example is without doubt the modern form of ICT approach and the structure and design of the online portal which makes it interesting and attractive for young users. Furthermore, the combination of different tools with related databases makes the complex portal a valuable and flexible support for the task of career guidance and widens access to the offers of the guidance services as a whole.

4. Additional narrative description of the policy/practice/initiative

On June 25th, 2010 the Federal Employment Agency was awarded the Comenius multimedia award 2010 for the internet portal www.planet-beruf.de. It received the Comenius-EduMedia-medal for outstanding examples of multimedia products. The award acknowledges the portal’s pedagogical concept, its content and design and underlines that it is particularly suitable for young people.

The Comenius-EduMedia-medal has been awarded for the 15th time by the Society for Pedagogy and Information (Gesellschaft für Paedagogik und Information, GPI). The Comenius awards are the most significant prizes for ICT-based education media.

Additional information

Name of contact

Dieter Romann

Role (in policy initiative)

Organization name

Bundesagentur für Arbeit, Zentrale Team SP III 21 Beratung/Orientierung/Information/U-25 (Federal Employment Agency)

Address

Phone

+49 (0)911 179 1365

Fax

+49 (0)911/179 1333

E-mail

Dieter.Romann@arbeitsagentur.de

Website address

http://www.planet-beruf.de

Documents and publications

Attached files

Links

http://www.planet-beruf.de

This information was provided/updated by:

Dr. Bernhard Jenschke, bernhard@jenschke.de

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, access, best practice, career guidance services, career counselling, career education, career guidance, career information, career planning, collaboration, communication, public employment service, Germany, young people, internet, provision, services, information technology, job seeking, lifelong guidance, online, placement, school curriculum, teaching, teaching curriculum, teaching materials, vocational guidance, youth education

Name of the good/interesting practice/initiative/policy

Quality in Career Guidance – open process of coordination for quality development and its results

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

According to the federal structure in Germany responsibilities for career guidance and counselling are split up between federal, regional and local authorities and the PES Federal Employment Agency (BA). There is also a large variety of training providers, non-profit organisations, private and semi-private institutions as well as private career counsellors, who offer guidance services. Since the abolishment of the state monopoly for career guidance and counselling (“Berufsberatung”) in 1998 which since 1927 was assigned to the PES the field of career guidance services became increasingly heterogeneous and intransparent. With the exception of the regulations for career guidance of the PES there are no common legal requirements for service provision, qualification of staff or quality standards in the guidance sector. This is why more and more professionals as well as representatives of users claim compulsory quality standards.
Beside the PES which still is the largest and most important provider for career guidance in Germany the Federal Ministry of Education and Research has launched initiatives and funding programmes under the “Lifelong Learning Programme 2007-2013” to improve guidance services (e.g. the “Local Learning”-Programme and the conception for a telephone service and an educational guidance portal,). Many regional governments (Länder) have also set up programmes for educational guidance. All these publicly funded initiatives could be supported by agreed quality standards for guidance services.
Further, European and international developments towards quality in career guidance, especially the EU Council Resolutions and the work in the ELGPN, influenced the growing discussions for a coherent strategy for quality development in Germany. The open method of coordination has been used in the European Union as a soft-law mechanism for policy development where no official regulations are in place. It has been used to manage bottom-up processes and therefore proved suitability for the process of quality development in Germany. The German National Guidance Forum (nfb), a network of actors and stakeholders in career guidance, has committed itself to further develop quality and professionalism of career guidance in Germany. With funding from the Federal Ministry of Education and Research (FMER) and in collaboration with the University of Heidelberg the nfb initiated and coordinates tan open process of coordination for the development of quality framework and instruments from October 2009 to January 2012.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

Aims: The overall aim of the project is to initiate an open process of coordination among the most important actors and stakeholders in the field of career guidance, to agree on
o a common understanding of career guidance,
o a catalogue of indispensable quality criteria for career guidance delivery as base for developing standards,
o a competence profile for career guidance practitioners,
o a Quality Development Framework to support service providers in their quality management systems including a set of tools and guidelines for implementation and a pilot testing in 19 services,
o recommendations for a sustainable, long term implementation strategy for quality development and establishing standards.

Target groups: guidance professionals, service providers; policy makers, funding bodies and users

Methods: “Open process of coordination”:
o Two parallel task groups (ca. 15 members each representing experts from the various guidance sectors) worked on the items outlined above (“aims and targets”) with scientific support by researchers from Heidelberg University.
o An intermediate peer learning meeting in October 2010 with practitioners from various guidance sectors evaluated the process and the first results of both Working Groups before they continued working
o A high level Advisory Board representing policy makers and stakeholders on federal and regional level accompanied the project, evaluated results and gave advice for implementation in the various guidance sectors.
o The German National Guidance Forum as project coordinator disseminates information and results via website, newsletter, press releases, presentations at conferences etc.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The project developed quality criteria, a competence profile, and a Quality Development Framework in career guidance. A first piloting phase evaluated the usability, feasibility and acceptability of these commonly agreed criteria and of the Quality Development Framework. The experts in the working groups and the stakeholders in the Advisory Board also formulated recommendations for implementation. But the implementation itself – either the adoption or the adaptation to already existing standards and quality assurance systems is not a task of the project. This is up to the responsibility of the multiple actors and providers in the guidance field, i.e. policy makers in the federal, the regional and local governments, as well as the large number of service providers and funding institutions. In order to support the implementation and to further develop and validate the criteria, competence framework and the quality development framework through further testing and policy debates on standardization a second project has been initiated. This project “Quality in Guidance - Implementation strategies and scientific foundation” (02/2012 – 07/2014) will also look at the effects quality measures have to strengthen the evidence base.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

An evaluation of the outcomes has been part of the project and has accompanied the development process: The catalogue of quality criteria and the Quality Development Framework have been piloted in 19 guidance institutions. This piloting phase was supported and evaluated by the University of Heidelberg. A further evaluation looks at the open process of coordination as such and its impact on subsequent implementation. This evaluation - realized by the University of Heidelberg – showed evidence that the developed quality criteria and the instruments are valued tools for quality development processes.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

The results of the project are presented to the public in January 2012 in a nationwide conference. and additionally in a number of publications. Preliminary results and the work in progress are described in a brochure (Qualitätsmerkmale guter Beratung – erste Ergebnisse aus dem offenen Koordinierungsprozess zur Qualitätsentwicklung”), a newsletter and the website have accompanied the process and provided transparency for the public. In January 2012 all the results will be dissiminated in a folder including short and long versions of the quality tools as well as in upcoming scientific publications and the website.

Specific results:
o a common understanding of career guidance and a definition of the field of guidance in education, career and employment
o a catalogue of quality criteria for career guidance delivery,
o a competence profile for career guidance practitioners,
o a Quality Development Framework to support service providers in their quality management systems including a set of tools and guidelines for implementation,
o recommendations for a sustainable, long term implementation strategy for quality standards and the Quality Development Framework.

Cost effectiveness: It is expected that the increase in service quality will require more investment in the service delivery (staff training etc.). On the other hand increased quality in service delivery will avoid the individual and societal costs of wrong career decisions, low skilled labour, mismatch in the labour market, unemployment benefits etc.
• The project has been funded by the Federal Ministry of Education and Research for 29 month (01.10. 2009 –31.01.2012) with a grant.

Innovative aspects:
o For the first time a catalogue of commonly agreed quality criteria for career guidance and counselling is available in Germany
o The catalogue of 19 common quality criteria is applicable for all kinds of career development interventions and in all sub-fields (though certain adaptations may be necessary). The criteria are operationalized through indicators refering to the 3 actors responsible for the quality of CG: Practitioners, Organisations/providers, Policy makers and are assembled on 5 levels following a theoretic systemic context model
o The competence profile and the quality criteria are based on scientific research and follow the systemic context model of career guidance (developed at the University of Heidelberg).
o The competence profile defines the competences of guidance practitioners and thereby helps to strengthen the profession.
o The quality development framework supports the implementation of the quality criteria
as part of a coherent quality strategy for CG providers: it is applicable in all kinds of CG providers, adaptable to other already existing QM strategies and includes a compendium of materials with tools and guidelines for implementation.
o The open process of coordination initiated by an NGO (nfb) and funded by the Federal Government is in itself an innovative initiative combining strategic (policy) development and civil society needs. It was able to create a movement for quality in the field and initiated a respective ongoing professional debate.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

- A large number of actors and stakeholders from different and relevant guidance sectors whose expertise is accepted by the field of guidance in education, career and employment participated. .
- Strong commitment and motivation and engagement for the common aim of enhancing quality and professionalism of guidance in Germany which led to a kind of movement towards quality and professionalism among experts but also among providers and practitioners.
- A longer preparatory process in which key actors and stakeholders have been involved and which gave all players an opportunity to shape the process. This also ensured legitimization of the project partners and the process itself.
- Constant consultation and communication with different actors and stakeholders created a culture of openness to deal with resentments and fears.
- Scientific foundation of process and results and evaluation of the outcomes fosters legitimization and validation.

Unintended impacts:
- More networking and closer ties in the career guidance community which led to a movement for strengthening quality and professionalism in the field and to an ongoing dialogue about quality and professionalism in career guidance.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

Strengths refer to the strong need expressed by professionals and users as well as by government officials to establish commonly agreed quality criteria in career guidance. By now some providers and practitioners associations have set up their own standards and their own accreditation system with the consequence of some confusion and missing transparency on the various certificates and accreditations that exist.
(see success factors above)

Weaknesses: The project is not be able to alter the diverse responsibilities for career guidance and counselling in Germany or legislation in this field. Thus a joint procedure to establish commonly agreed standards will rely on the voluntary self commitment of service providers or funding authorities, as well as stakeholders.
The quality criteria are only descriptive and do not include any standardizations which would have certain reliability. This will need further development through continuous consensus-oriented negotiation. The Quality Development Framework and particularly the competence profile are prototypical and need further piloting, validation and development.

4. Additional narrative description of the policy/practice/initiative

The project has of course manifold roots, but a strong link to the European Lisbon Process and its follow-up activities on Lifelong Learning Strategies and Lifelong Guidance, in particular the two EU Council Resolutions on Lifelong Guidance (2004 and 2008) and the work of the European Commission’s Expert Group Lifelong Guidance as well as the foundation of and successful cooperation in the ELGPN. The previous OECD/World Bank/EU-Studies on Career Guidance and Public Policy (2001 – 2004) contributed much to the increasing awareness of the important role career guidance systems and services have to play in achieving major policy goals in education, employment, and labour market as well as in social inclusion.
The Federal Ministry of Education and Research started already in 2000 with the programme “Learning Regions” (2001 – 2007) funding regional networks for learning and work including also career guidance activities. In 2006 the Minister established a high level expert group to design recommendations for innovative lifelong learning strategies (“Innovationskreis Weiterbildung”). Results of this exert group (www.bmbf.bund.de) recommended a follow-up programme to the “Learning Regions” (“Local Learning”), the development of a telephone service and a guidance online portal to enhance transparency and better access to guidance, a funding programme with grants (“Bildungspraemie”) for further training of employed persons, and improvements in the quality of educational guidance services.
According to their responsibilities in educational and labour market policies several of the German Federal States (Laender) developed a variety of regional initiatives and funding programmes to establish Lifelong Learning Strategies and skills improvement programmes within their territories, which are complementary to the funding of the Federal Government (e.g. consulting and funding for SME who want to skill up their staff, further training for employed persons or for persons with no entitlement to unemployment benefits – always including some guidance activities for the beneficiaries).
The issue of quality standards for guidance delivery and staff qualification is crucial to all these publicly funded programmes. The project presented here is a result of the joint venture of an NGO activity in the field of career guidance and counselling (German National Guidance Forum – nfb) and manifold policy interventions on national and regional level to enhance Lifelong Learning.
Project Course:
After an initial phase in which the experts for the working groups and the stakeholders for the advisory board were found the groups started discussing the scientifically based drafts presented by the University of Heidelberg. Before the development of the criteria, the competence profile and the Quality Development Framework the experts agreed on a common definition of career guidance and of quality in career guidance. They also defined the field (guidance in education, career and employment) to which the results would apply. On the basis of this the criteria, competence profile and the Quality Development Framework could be developed. The results from the piloting and from the consultations with the wider career guidance community were used for the further debates in the working groups. And, the results were reflected in the Advisory Council. At last recommendations for implementations were discussed and agreed upon in the working groups and within a final common workshop with the piloting institutions.
Results:
The quality criteria provide a framework for orientation for what is good career guidance . In this they are supported by the competence profile and the QDF.
All the 19 quality criteria are operationalised through indicators referring to the 3 actors responsible for guidance in education, career and employment: practitioners, organizations and policy makers. The criteria are organized on 5 levels following the systemic context model. Overarching are the basic criteria which are basic for career guidance as a professional and communicative service. The quality criteria from a process perspective refer to those aspects which are evidently elements for the design of career guidance as an interactive process. The quality criteria from a consellor perspective describe the necessity for competences and continuous professional development. And quality criteria from the organizational perspective name the needs for a professional environment. The quality criteria from the societal context describe the relevant societal aims and focus on what needs to be reflected in the career guidance process to contribute to these aims.
The competence profile for guidance practitioners aims to strengthen professionalism in the field via the consensus on the necessary competences of guidance practitioners. It is set up parallel to the quality criteria with 20 competences which are in itself clearly defined. There are again basic competences, competences for the counseling process, competences and knowledge concerning the client, competences for professional self-reflection of the guidance practitioner, competences to act within the organization and competences and knowledge on the societal context.
The Quality Development Framework (QDF) supports the implementation of the quality criteria and the competences and increases transparency for a coherent quality strategy of a career guidance provider. It connects the criteria to quality management and evaluation and thus supports sustainable quality development. It is flexible as it may be applied in different career guidance institutions and can be adapted to existing quality management systems. Generally, the QDF follows a basic action circle with commitment to this quality process, an analysis of the status against the quality criteria, planning and implementation of measures and a further analysis of the outcomes.
With these results the open process of coordination has been successful in developing quality criteria, a competence profile and a QDF for career guidance in such a heterogeneous context as it is found in Germany. However, to date the criteria, competence profile and the QDF remain to be prototypical and need further development, implementation and validation. The criteria must become standards which will need another negotiation process. At the same time the criteria and competences and the QDF need to be continuously implemented in order to reach a dynamic, flexible, transparent and non-bureaucratic quality model.

Additional information

Name of contact

Karen Schober; Dr. Bernhard Jenschke

Role (in policy initiative)

President and Vice President of German National Guidance Forum in Education, Career and Employment ( nfb)

Organization name

National Guidance Forum in Education, Career and Employment (Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., nfb)

Address

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., Kurfürstenstr. 131, 10785 Berlin, Germany

Phone

+493025793741

Fax

+4930263980999

E-mail

bernhard@jenschke.de; info@forum-beratung.de

Website address

http://www.forum-beratung.de; http://www.beratungsqualitaet.net

Documents and publications

- Nationales Forum Beratung; Forschungsgruppe Beratungsqualität am Institut für Bildungswissenschaft der Universität Heidelberg (2011). Qualitätsmerkmale guter Beratung – erste Ergebnisse aus dem Offenen Koordinierungsprozess zur Qualitätsentwicklung“. Bielefeld, Berlin, wbv.
- Nationales Forum Beratung; Forschungsgruppe Beratungsqualität am Institut für Bildungswissenschaft der Universität Heidelberg (2012). Ergebnisse des Offenen Koordinierungsprozesses zur Qualitätsentwicklung 2009–2011. Bielefeld, Berlin, wbv.
- Nationales Forum Beratung; Forschungsgruppe Beratungsqualität am Institut für Bildungswissenschaft der Universität Heidelberg (2012). Kompetenzprofil für Beratende. Ergebnis des Offenen Koordinierungsprozesses zur Qualitätsentwicklung 2009–2011. Bielefeld, Berlin, wbv.

Attached files

Links

http://www.beratungsqualitaet.net

This information was provided/updated by:

Karen Schober; Dr. Bernhard Jenschke

No comments by users.

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Name of the good/interesting practice/initiative/policy

The Retirement Compass

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

In the light of the changing demographics and the future manpower shortage elder people are becoming increasingly important as active citizens. Active aging is an aim and necessity both of the Council of the European Union as well as of the Federal Republic of Germany. The Retirement Compass (Ruhestandskompass) is a new tool to support people with the transition from work to retirement promoting active aging.

It has been developed as part of the Federal programme ‘Local Learning’ (Lernen vor Ort) in the city of Leipzig/ Germany. ‘Local Learning’ (Lernen vor Ort) is a public-private partnership between the Federal Ministry of Education and Research and some German foundations funded by the ESF and the Federal Government with the overall aim to promote coordinated Lifelong Learning of the individual. The programme supports municipalities to strengthen education management in the region. In addition to better regional cooperation and coordination and educational monitoring, the programme aims to facilitate transitions from one life-phase to the other.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The Retirement Compass aims to support orientation and planning of retirement and thus helps to manage the transition into a self-determined retirement as a conscious step and should assist to make this phase of life as active as possible.

The tool targets people who will retire shortly (around the age of 65 – but also those who may retire earlier or later). It can be applied individually but consulting a guidance practitioner during the process of working with the compass is highly recommended. Thus, the Compass creates an occasion for guidance and actively encourages elder people, who rarely approach guidance services, to use guidance provisions. It also encourages to exchange reflections, ideas and plans with friends, family and colleagues.

Following a portfolio approach and inspired by such approaches for young people and for competence assessment, the tool also helps to improve self-knowledge and self-reflection, assessing and acknowledging personal interests as well as planning of the future life phase.

The Retirement Compass is open to all possible outcomes including the decision, not to plan anything and leave open space for the retirement. It further provides information on opportunities for volunteer work, and possibilities of leisure, sports and other activities and related services in the municipality.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

After its development the Retirement Compass was piloted in 2010 with staff personnel of the municipial administration of Leipzig. Since June 2011 the tool is offered to all employees of the municipal administration who will go into retirement shortly. They are encouraged to use the retirement compass and to see a guidance practitioner. The educational guidance service of Leipzig which has also been established as part of the programme ‘Local Learning’ provides a special guidance offer for the Retirement Compass. The Compass and guidance provision is open to all citizen of the city of Leipzig. It is also available in a fully accessible version for blind and visually impaired people ( developed in cooperation with the German Central Library for the Blind).

This regional implementation results from the context of the development of the tool in the programme ‘Local Learning’ in Leipzig. But, through the exchange between the municipalities taking part in the programme at conferences and working groups, tools and experiences are communicated and shared. In general, the tool is designed to be easily adaptable in all regions.

Other cities have already become interested and are planning to implement the tool. In the city of Dresden the Office for Senior Citizens has made a cooperation agreement with the city of Leipzig to adapt and implement the Retirement Compass. Steps have been taken in the city of Dresden to evaluate the demand and ways of use and dissemination of the tool. Another cooperation agreement has been made with the city of Erfurt. Particularly, the information part on regional opportunities is specific to one region and must be adapted to the provisions and offers available elsewhere.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

In Leipzig educational guidance on the Retirement Compass is regularly evaluated on the basis of questionnaires handed out to clients. The evaluation of the 1st edition of the Retirement Compass was broadened by involving senior citizen’s clubs and associations as well as providers of continuing education for senior citizen’s. On the basis of these questionnaires and further reactions and responses a second revised and updated edition of the Retirement Compass was developed.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

- Specific results
Results from the piloting show that individuals who have used the Retirement Compass felt better informed about opportunities in their region. Further, they had clearer plans for retirement which they were confident to realize.

- Cost effectiveness
The tool is free of charge and is available online as well as in print.

- Budget
The budget is part of the overall budget of the “Local Learning” project in Leipzig which is funded by the city of Leipzig, the Federal Ministry of Education and Research, partly by the ESF and which is supported by private foundations.

- Innovative aspects
In the aging society the elder generation is becoming more and more important for the society. Many retired people are still healthy and motivated to work or engage themselves voluntarily. It is important to keep social contacts and to ensure participation in the society. This may also support well-being and health as some studies suggest. The transfer of knowledge and experience to new generations is also of importance to the individual as well as to the society.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Despite the need for orientation at the transition to retirement and the growth of further education for senior citizens confirmed by the Senior Citizen’s Council in Dresden (Seniorenbeirat), the actual demand for the tool is low. Elder citizen are not usually accustomed to using guidance provisions and hesitate to visit places they are not familiar with. Hence, the Retirement Compass needs to remain a voluntary tool which may be used in easily accessible guidance provisions. Thus, the tool is intended to be offered and guidance may be provided in places which older citizens frequently visit, such as libraries, senior’s citizen’s centres etc.

The information on provisions and offers in the region supports local networks between the relevant stakeholders in the field of education and social work for senior citizens.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The Compass may be used individually without consulting a guidance practitioner which may not lead to the same results as if a professional practitioner supports the reflection of the personal interests and aims.

Implementing the Retirement Compass more strongly in public administration and to involve more organisations (e.g. the Job Centers for the long-term unemployed, the local PES) remains to be a challenge in Leipzig. In addition, the Retirement Compass shall be disseminated to as many employers as possible. It should be offered more openly than before in the educational guidance service of Leipzig.

Another critical question which is discussed in other cities is the question of publishing. If the tool is published by the municipality it may, on the one hand, receive a higher level of authority. On the other hand, it runs the risk of becoming part of public administration. The question of publishing through the public authorities or the local agencies and non-profit organisations for education or senior citizen’s and social well-fare is also a question of top-down and bottom-up mechanisms of cooperation and coordination with all its implications.

4. Additional narrative description of the policy/practice/initiative

The Retirement Compass is organised in three parts:
1. Reflection of working life (positive and negative aspects, leaving and new beginning)
2. Clarification of interests (hobbies, commitments voluntary work)
3. Information and service including adresses, profiles and courses offered of providers adult education etc.
Discussions on the contents of the Retirement Compass and their organisation and arrangement are still going on. While some exoperts feel that the contents and their representation in the tool is banal, others argue that the simplicity of the tool enables all citizens to easily access the Compass by themselves encouraging them to access educational guidance and to review their past, present and future.

Additional information

Name of contact

Stadt Leipzig, Amt für Jugend, Familie und Bildung, Stabsstelle “Lernen vor Ort”

Role (in policy initiative)

Bureau responsible for Local Learning in the city of Leipzig

Organization name

Stadt Leipzig, Amt für Jugend, Familie und Bildung, Stabsstelle “Lernen vor Ort”

Address

Postfach, 04092 Leipzig

Phone

Fax

E-mail

jugend-familie-bildung@leipzig.de, lernen-vor-ort@leipzig.de

Website address

http://www.leipzig.de/lernen-vor-ort

Documents and publications

Attached files

Links

No links specified.

This information was provided/updated by:

Bernhard Jenschke

No comments by users.

good practice, initiative, interesting practice, policy, access, active ageing, citizenship, transition, continuing education, elderly persons, employed, Germany, hobbies, guidance services, information, instrument, libraries, life planning, lifelong, guidance, municipal, administration, municipalities, portfolio, project, Regional level, self-assessment, social welfare, transitionadult education, older adults

Name of the good/interesting practice/initiative/policy

Quality assurance through a training curriculum for guidance practitioners in higher education in Germany by the university association for counsellors and guidance practitioners “Society for Information, Guidance and Therapy at Universities” (´´´GIBeT)

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The professional status of guidance practitioners is not commonly regulated in Germany including in the Higher Education (HE) system. However, through the Bologna reforms and the increasing differentiations of HE, professional guidance services are becoming increasingly important in this sector. They are expected to support individual study choices and transitions from school to HE, provide transparency of the various study opportunities and avoid disorientation that result from the substantial changes whithin the German HE system. At the same time, universities are even more competing with each other and guidance is a quality criterion of services for students.

Higher qualifications for counsellors in HE have already been recommended by the German Rector´s Conference (HRK) in order to support the Bologna reforms (HRK, 1994). Now, the ´´´GIBeT training curriculum comes at a time when quality and professionalism of guidance are high on the agenda in Germany as well as in Europe. The EU Council Resolutions on guidance 2004 and 2008, European developments e.g. in the ELGPN, ERASMUS and national developments significantly forced the establishment of a professional and quality standard in guidance services.

Guidance in HE is further competing to support the EU2020 goals: reduce drop-out, increase participation in higher education and raise the number of graduates in natural sciences and engineering. These objectives however may only be reached if guidance practitioners have the necessary skills and competences to provide services in high quality.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

In order to enhance the quality and professionalism of guidance services and counselling in HE as well as to ensure the professional status of practitioners through qualification and certification, the university counsellor’s association “Society for Information, Guidance and Therapy at Universities (´´´GIBeT)” developed a training curriculum for guidance practitioners in this field. Furthermore it encourages lifelong vocational education and training. And in general, the curriculum is intended to support the professionalisation and the standardisation of the job profile.

The training curriculum is directed at people providing educational counselling in institutions of HE. This involves all kinds of different professions e.g. pedagogical, psychological or socio-pedagogical professions.

The contents of the training curriculum are grounded in the tasks of the general guidance services in HE which are based in central counselling and guidance units in contrast to the faculty-based expert advisory on subject related matters. The curriculum defines a series of compulsory basic modules and a number of further specific modules from which counsellors may choose.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

Since 2009, the draft of the training curriculum, which was developed by some of the association’s board members, was broadly discussed within the ´´´GIBeT. In September 2011 the curriculum was finally passed by the general assembly which is constituted of practitioners working in educational
guidance and counselling in HE. The curriculum defines the structure for potential training programmes . In 2012 the training commission started its work to build up the relevant structures, to evaluate and accredit available training provisions and to include them in an online database. Being driven by a national professional association, the curriculum will be implemented on a national level. This offers flexible and decentralized training provisions as each practitioner can select what he or she needs. Courses of different training providers throughout Germany must be accredited by the training commission in order to be included in the database of training provisions.

Arranged in basic and advanced modules, the curriculum based programmes in the database involve courses on different aspects of counselling and guidance at universities: the education and labour system, pedagogical/ psychological theories, counselling competences, group and project management, information and cooperation and quality assurance. Practitioners may choose between two profiles according to their main professional tasks: „educational counselling” and „education management”..

Once counsellors successfully completed the related qualifications and trainings, they receive a certificate from the training commission. This is an individualized process in which informal and prior learning and experiences may also be examined and recognized by the training commission.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

The training commission examines the training provisions according to the training curriculum and organises the implementation. Additionally, the commission is responsible for the further development of the training curriculum. Further, the training commission examines and decides upon the recognition of practitioner competences. The training commission is appointed for a period of two years by the executive board which is in turn elected by the members of the association.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

At present (summer 2012) the training commission is working on accreditation criteria for training providers. The online-database with accredited available training provisions will be published in autumn 2012. At the same time the recognition procedure for competences acquired in vocational practice will start.

Cost effectiveness is provided through a NGO approach.

Practitioners pay a low fee for the certificate and for the examination of prior and informal learning and experiences. Members of the ´´´GiBET receive a considerable discount while non-members also have to pay for access to the training provisions database.

The training curriculum of the ´´´GiBET is an innovative approach in a context with little regulation. The practitioners of the association decided as a form of self-regulation to define their own standards. Here practitioner’s competences become quality criteria of good student guidance services in HE.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Due to the bottom-up approach of this initiative which involved many practitioners, a high sense of identification is produced. There is a participative nature which will have a positive influence on the acceptance.

As a side effect, the online database including the accredited training provisions also improves transparency in the field of counsellor vocational education and training.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

As the initiative is lacking governmental and legal reinforcement, implementation will take some time and will be more difficult. Therefore, the board continuously ensures the involvement of the members and their acceptance of the curriculum. In addition, communication and cooperation with other associations, the National Guidance Forum in Education, Career and Employment and the involvement in the Open Process of Coordination for Quality Development provides exchange and mutual recognition in the professional community.

4. Additional narrative description of the policy/practice/initiative

Additional information

Name of contact

Anne Käther

Role (in policy initiative)

Speaker of the training commission

Organization name

Gesellschaft für Information, Beratung und Therapie an Hochschulen, ´´´GIBeT ( Society for Information, Guidance and Therapy at Universities)

Address

Fortbildungskommission Geschäftsstelle, c/o Universität Greifswald, Zentrale Studienberatung, Rubenowstraße 2, 17489 Greifswald

Phone

Fax

E-mail

fortbildungskommission@gibet.de

Website address

http://www.gibet.de/fortbildungszertifikat.html

Documents and publications

http://www.gibet.de/fortbildungszertifikat/ordnungen.html

Attached files

Links

http://www.gibet.de/fortbildungszertifikat/fortbildungsdatenbank.html

This information was provided/updated by:

Bernhard Jenschke

No comments by users.

good practice, initiative, interesting practice, policy, accreditation, associations, best practice, career counsellor, career counselling, career guidance, competence recognition, counsellor training, Europe 2020, Germany, higher education, guidance practitioner, guidance provision, national curriculum framework, professional development, professional improvement and retraining, professionality, qualification, quality, quality assurance, student advising, student counselling, study adviser, tertiary education, training module, training of the guidance professionals, training programmes, validation, informal learning, non-formal learning

Name of the good/interesting practice/initiative/policy

The Berufswahlpass (career choice passport): A portfolio approach to support CMS and career orientation

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

In Germany career orientation plays an important part in secondary school curricula. Educational matters are under the responsibility of the 16 federal states, the Länder. However, preparation for the world of work and career orientation has a long tradition in German secondary schools. It is of particular importance in the light of the choice of a career and the transition to the dual vocational education system. Hence, in all the Länder systematic vocational preparation and orientation are taught in a special subject which may be named differently e.g. lessons in working, work- economy-technology or they are embedded in other subjects. Here, career orientation and Career Management Skills (CMS) are key contents. In order to facilitate, support and document learning processes in the area of CMS and career orientation the portfolio Berufswahlpass (career choice passport) is used in 12 of the 16 Länder integrated into the lessons.

The Berufswahlpass was developed as part of the program “school/ economy and work” (funded by the Federal Ministry of Education and Research) and is used since 2005. Continuous further development is ensured by a working group of the participating federal states which also runs the website and organizes professional exchange and further related activities.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The Berufswahlpass aims to support young people in lower secondary education in their career orientation process and enables their parents, educators, guidance practitioners and employers to help them in various ways. Thus, it seeks to assess career learning and encourages critical reflection and exchange with other learners. Through the resource-oriented portfolio approach of the Berufswahlpass self-consciousness, self-esteem and self-efficacy is also strengthened.

The Berufswahlpass is a folder-based portfolio approach including information and provisions for career orientation. First it introduces important partners for making a career choice (e.g. it clarifies the roles of parents, schools, career guidance practitioners in the Employment Agencies EA , companies in the process). Further sections assess and evaluate personal interests and competences combining self- and external assessment. In addition, the Berufswahlpass contains checklists on various topics e.g. matching career profiles with personal strengths and provides documentation facilities. As the folder also includes practical information e.g. on public administrations, insurances and income, it not only focuses on vocational aspects but applies a broader understanding of life orientation.

Career education in the curriculum and the career choice process of the pupils are accompanied by career guidance activities of career counselors of the EA (lessons or short interviews in the school, visits to the Career Information Centre BIZ or counseling provision in the EA) .

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The tool is widely used in secondary schools with about 70%-80% of the pupils in 12 federal states. It is often combined with other provisions for career orientations such as printed information material and the Internet portal “Planet Beruf” both provided by the EA (see good practice/ Case Study 5 Planet Beruf: WP2, ELGPN, 2010) and the portfolio “ProfilPASS® for young people”.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Self-evaluation is part of quality assurance in the context of the use of the Berufswahlpass in schools. Defined quality standards as input criteria structure this work and provide the basis of evaluation for which material is provided online.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

The Berufswahlpass supports the acquisition and development of Career Management Skills. In particular, it strengthens self-reflection and evaluation-skills and builds self- esteem and self-efficacy. Hence, the self exploration of interests and abilities provides a contribution to a reflected and individual career choice. At the same time the Berufswahlpass increases the motivation of the young people to involve in further learning, job search and career planning. Further, the tool may help teachers to identify students at- risk of early school leaving and may help to refer them to another programme for pupils at-risk (see good practice/ Case Study: Educational chains WP 2).

The folder is not free of charge. The prizes differ depending on the mode, type and scope of delivery but range around 5 Euro per folder. These expenses may be paid by the schools, the pupils or it may be sponsored by a government or private body.

The Berufswahlpass supports CMS acquisition and development as well as self-assessment through intensive reflection and evaluation of personal strengths, competences and interests as well as through goal setting and career planning. As an integral part of the curriculum of secondary education it is linked with other tools and initiatives and activities concerned with career orientation and guidance such as online resources, visits to the BIZ and career counselling interviews in the EA... Hence, in many German Länder it supports and accompanies a longer and systematic process of career education, orientation and planning, continuously building CMS.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The tool may function as an accreditation instrument for those pupils who do not succeed gaining their secondary school certificate.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

The folder based approach of the Berufswahlpass involves some challenges as it rather appeals to young people who are at with written work and with portfolios and folders. In addition, the intensive use of the portfolio in the school may attach the tool closely to the logic of school and to this period of time. Thus, there is a danger that young people will not go back using their folder after they have left school.

4. Additional narrative description of the policy/practice/initiative

On the whole, the Berufswahlpass contains the following sections:
- Introduction: Overview over the steps and stages of successful career orientation
- Part 1 “Providers and cooperation”: introduction to the important partners and their tasks (e.g. school, parents, guidance service of the EA, companies)
- Part 2 “Way towards career choice”: assessment and evaluation of interests, competences etc.; checklists on matching skills and interests with job demands (includes counselling of EA and planning the transition from school to VET)
- Part 3: Documentation: collection of all the information gathered
(e.g. interests, goals, practical experiences); arrangement and valuation of the collected documents and certificates

More details in German language under : www.berufswahlpass.de

Additional information

Name of contact

Dr. Bernhard Jenschke

Role (in policy initiative)

Vice President of German National Guidance Forum in Education, Career and Employment ( nfb)

Organization name

National Guidance Forum in Education, Career and Employment (Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., nfb)

Address

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., Kurfürstenstr. 131, 10785 Berlin, Germany

Phone

+493025793741

Fax

+4930263980999

E-mail

bernhard@jenschke.de; info@forum-beratung.de

Website address

http://www.forum-beratung.de

Documents and publications

Attached files

Links

http://www.berufswahlpass.de

This information was provided/updated by:

Dr. Bernhard Jenschke, nfb

No comments by users.

good practice, initiative, interesting practice, policy, assessment, best practice, career choice, career education, career guidance, career management, career management skills, competences, drop-out, early school leaving, educational, occupational, information, general upper secondary school, Germany, young people, guidance in schools, guidance in transitions, initial VET, instrument, parents, people at risk, portfolio, school curriculum, schools and training, secondary education, self-assessment, self-evaluation, teaching, teaching materials, schools, VET

Name of the good/interesting practice/initiative/policy

The German National Guidance Forum – a bottom-up approach

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

The German National Forum Guidance in Education, Career and Employment nfb was created following the OECD country review and the 2004 EU Resolution on Lifelong Guidance. The initiative for the Forum was set up alongside a national conference on the “Future of Guidance for Education, Career and Employment – Shaping and Networking” organised in 2004 by the Ministries for Education and Research, Economy and Labour, the Federal Employment Agency and the National Federal Training Institute (BiBB) as well as the German Leonardo da Vinci Office . A steering committee for the continuous development of the Forum managed to secure the support of most of the stakeholders and actors in the guidance field including the ideal support of ministerial authorities. Meanwhile two EU projects within the Joint Action programme (2004 – 2006) were set up by the European Commission to support the establishment of national guidance coordination and cooperation mechanisms. In this context through the exchange with other countries and partners the drafting and final agreement of a Mission Statement was crucial for the common understanding and approach of the German Guidance Forum. After this intensive bottom-up process involving all actors and stakeholders the National Guidance Forum was officially founded as a legal identity in 2006 by 21 members, amongst them, professional associations and guidance experts, the Federal Training Institute and organisations for further education, agencies and unions, research institutes and the Ministry of Labour as a supportive member.

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The general aim of the National Guidance Forum is to promote the professionalism and quality delivery of guidance in education, initial and further vocational training and in the employment sector in Germany. It aims to stimulate the (further) development of a coherent guidance system which meets the different needs of the users and to draft guidelines for quality and quality assurance which are accepted and recognized by all actors and stakeholders. The work of the Forum is guided by the definition of guidance of the European Union and takes account of internationally accepted ethical standards and competences for practitioners while respecting the specific profiles of services and institutions in the different sectors. Further, the Forum intends to signal the importance of guidance for the development of individual skills and competences as well as for the competitiveness of the economy and promotes the equality within society. Through its activities the Forum aims to support policy development on national and regional level according their respective responsibilities. Thereby, the Forum stands for the preservation of plurality and competition within the guidance scene. To guarantee transparency of and easy access to guidance services the Forum considers that better networking and coordination among actors in the different areas of guidance is indispensable.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

The National Guidance Forum offers a platform to exchange knowledge and experience for all actors and stakeholders, practitioners, policy makers and researchers in the field through workshops and conferences, its website and through participation in projects and events. It takes action in networking, cooperation and coordination between the different actors in the fields of guidance and education. Though expert’s reports and statements as well as proposals the National Guidance Forum takes part in policy development, for instance 2009 through a Discussion Policy Paper on necessary reforms in the guidance sector. In addition, international cooperation and networking is used to exchange knowledge and experiences for the development of educational and career guidance in Germany. The Forum was appointed by the Federal Ministry of Education to be part of the German delegation in the ELGPN. Hence, it cooperates and supports the Ministry for Education in guidance matters and in the ELGPN. The National Guidance Forum implements projects to develop quality and professionalism in guidance and identifies needs for research and evaluation. With the funding of the Ministry of Education the Forum started a joint project with the Institute for Education and Research of the University of Heidelberg to develop quality standards and a quality development framework for guidance institutions.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Being an incorporated legal association according to German Civil Law the National Guidance Forum has standing rules of procedures which make sure that decisions are made democratically and that all members accept the goals of the Forum. Through this structure it keeps its impartiality and independence of interests. The Forum is constituted by 3 bodies. The member’s general assembly elects the Board of Directors. A Board of Trustees (Kuratorium), which is assigned by the Board of Directors, monitors and accompanies the work of the Forum professionally, particularly in relation to policy development. The members of the Board of Trustees provide the link to the policy makers and give advice the Forum how best to realize its aims. Members of the Board of Trustees are representatives of the Federal Education and Labour Ministries, the Federal Employment Agency, a Member of Parliament, representatives of the social partners and the Federal States and the Permanent Conference of Education Ministers of the Lander. The General Assembly meets at least once a year and evaluate the progress and success of the Forum in relation to its aims and purposes.
The Board provides an annual report to the Member's General Assembly on the activities which can be discussed and monitored by all members. Throughout the year there are Newsletters to the Members. The use of the public webpage is another instrument to monitor the public interest in the Forum’s activities.

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Specific results:
- The Forum took part in the Federal Minister’s Innovation Committee and stimulated recommendations concerning guidance policy development and a research study on guidance quality and professionalism.
- The National Forum is a member of the German ELGPN delegation.
- It organised 3 workshops and a European Peer Learning event on guidance quality within the ELGPN. A documentation booklet with statements of all stakeholders was published in 2008.
- A joint project – involving all relevant actors and supported by the Federal Ministry of Education - for the development of common agreed quality standards and counsellor competence profiles has been initiated.
- The website is a permanently updated professional communication platform which contains European and international documents.
- In 2009 the Forum published a White Paper “Corner stones of a sustainable and future-oriented guidance system in Germany” in which it calls for a coherent guidance system and proposes relevant reforms.

Cost effectiveness and Budget:
The members and the board are working voluntarily. The running costs are covered by the member fees, donations and by project based allowances by the Ministry of Education and Research. This kind of financing guarantees the cost effectiveness of the work and sustainability regardless of changing governments. Despite its low budget the National Guidance Forum successfully expanded and was able to set up an office in Berlin in 2009.

Innovative aspects:
The cooperation of many different actors and stakeholders in the field of guidance is quite innovative in Germany where guidance provisions are still fragmented. Thus, the Forum was able to start a number of initiatives for a coherent guidance system and for quality. The bottom-up approach secures involvement of all actors and also consideration of different professional and user interests.

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

The successful start of the National Guidance Forum could only be achieved through consistent networking with the key actors in the field. Particularly, the active engagement and personal commitment of nationally and internationally recognised key players in the guidance scene laid the basis for all activities in relation to the Forum. Professional personal leadership is one of the success factors. The support of many participating experts and the stimulation of the EU Guidance Resolution 2004 and the Joint Action Project facilitated the foundation of the Forum. Through the European communications and networking on the importance of Career Guidance, the engagement of policy makers and key players in guidance policy development has been increased. The structural link to policy makers within the Board of Trustees is also crucial.

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

After having consolidated itself in its first 3 years, the National Guidance Forum now aims to continue and intensify its work towards more quality in guidance in Germany. In the next two years the Forum will coordinate a joint project with the University of Heidelberg on quality development in Guidance. Together with many partners from policy and practice it will agree quality guidelines following the European developments. The project will also set up a Quality Development Frame for guidance institutions with tools supporting its implementation. The development of sustainable structures for quality assurance and evidence-based policy in Germany will be a great challenge. The Forum will continue to contribute to lifelong guidance policy development, and to initiate relevant research, especially on the impacts of guidance for Lifelong Learning, the economy and the society. Weaknesses are the restricted resources which limits activities.

4. Additional narrative description of the policy/practice/initiative

The German National Forum Guidance in Education, Career and Employment (nfb) is an independent network in which all institutions and organisations, relevant research and training institutions for guidance practitioners, governmental authorities and non-governmental agencies dealing with, offering or financing guidance and counselling as well as organisations of guidance users and consumers can collaborate.
The Forum deals with guidance provided for individuals in education, vocational training and employment sectors. Psychotherapeutic and business consultancy of companies or organisations do not belong to the area of activity of the National Forum. The Forum understands itself as a platform of all stakeholders and actors in the field of career guidance providing an opportunity for exchange of knowledge and experience across all institutional sectors, for the discussion of common concerns and projects, and for the achievement of common aims. The interesting difference in comparison to other co-operation mechanisms is the bottom-up approach of the German guidance community. Instead of a top-down model which is launched and lead by governmental activities as in other European countries, the Forum is a combination of professional expertise and independence and co-operation with governmental authorities through the Board of Trustees (Kuratorium).
Founded in 2006 the Forum currently has 51 members (25 organisations, 25 individual experts and one sustaining member, the Ministry of Labour and Social Affairs) who support the mission and the aims.
The general aim of the National Forum is to promote the professional delivery of guidance in education, vocational training and employment sectors in Germany, to stimulate the (further) development of guidance services which meet the different needs of the users, to draft guidelines for quality and quality assurance, and to motivate all partners to accept and recognise them. Based on the EU Council Resolution 2004 on guidance and with reference to the results of the various studies of the OECD, EU and the World Bank (2001-2004) the Forum intends to contribute with its activities to the professional development of the guidance field in Germany. The work of the National Forum is based on the definition of guidance of the European Union and takes account of internationally accepted ethical standards and competences for practitioners while respecting the specific profiles of services and institutions in the different sectors. It intends to signal the importance of educational and vocational guidance for the development of skills and competences of the individual as well as for the human capital of the society. Modern societies and the global economy depend for their well-being on the mobilisation of the talents and strengths of their members. Guidance assists in discovering and developing these talents and strengths and thus contributes to the improvement of competitiveness, of economic wealth and social integration.
The National Forum promotes all developments and activities integral to good and comprehensive guidance to enhance autonomous initiative, responsibility of the self and the competence of an individual to manage its own education and career; to promote and increase the educational potential of individuals and their abilities to participate in social life and labour market; to maintain and improve the employability of individuals; to support citizens in using their basic legal rights according the constitution of the Federal Republic of Germany, especially the right of free development of the individual, of free choice of a career and employment, and to stimulate equal opportunities.
Through its activities the Forum intends to support the responsible authorities in the Federation and the Federal States and in other public bodies in achieving these tasks. Thereby, the Forum stands for the preservation of plurality and competition within the guidance scene. However, to guarantee transparency of and easy access to guidance services the Forum considers that better networking and coordination among actors in the different areas of guidance is indispensable. In Germany guidance is in general only offered at points of transition (at the choice of initial training, education and studies, during unemployment and for decisions to further training). But the implementation of a strategy of lifelong learning needs a continuous and coordinated system of guidance services.
In the past the National Guidance Forum has been very active in the field of public relations and communication for the issue of guidance. As part of the Innovation Committee for Further Education by the Ministry of Education and Research the Forum supported the articulation of targets for the extension and improvement of guidance in Germany. Since 2008 the Forum supports and advises the Ministry of Education and Research concerning its cooperation in the ELGPN. On the basis of international developments and as consequence of a series of workshops and events the National Guidance Forum started the “Process of open coordination for quality development and professionalization in educational, vocational and career guidance” in October 2009. In order to carry out the project, the National Guidance Forum cooperates with the Institute for Education and Research (ibw) of the Ruprecht-Karls University of Heidelberg as joint project partners. The joint project is supported by government grants from the Federal Ministry for Education and Research during the time of 27 month (1.09.2009 – 31.11.2011). The joint project aims to develop and implement guidelines for quality and professionalism in guidance in education, career and employment in Germany which, if possible, should be supported by all relevant actors. Furthermore, the project will develop and test tools for lasting quality assurance. For this purpose active cooperation of the many different stakeholders from the distinct areas of guidance is encouraged.
In addition, the Forum will further strive to improve the quality and transparency of guidance in Germany through the encouragement of cross-sectoral cooperation of all actors and stakeholders in the field of educational, vocational and career guidance. It also will contribute to a strategy of Lifelong Learning in which a coherent system of lifelong guidance is an integral component.

Additional information

Name of contact

Dr. Bernhard Jenschke, nfb

Role (in policy initiative)

Vice President of German National Guidance Forum

Organization name

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V.

Address

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., Kurfürstenstr. 131, 10785 Berlin, Germany

Phone

+49 30 263 980 993

Fax

+49 30 263 980 999

E-mail

bernhard@jenschke.de; info@forum-beratung.de

Website address

http://www.forum-beratung.de

Documents and publications

- Nationales Forum Beratung, „Eckpunkte für ein zeitgemäßes und zukunftsfähiges Beratungsangebot in Deutschland“ (2009) (White Paper on Reforms)
- Nationales Forum Beratung,“Dokumentation Qualitätsentwicklung und Professionalität in der Beratung in Bildung, Beruf und Beschäftigung“ (2009)
- Nationales Forum Beratung, Mission Statement of National Guidance Forum
- Jenschke, Bernhard, “The Development of the National Guidance Forum in Germany” in:Lifelong Guidance for Lifelong Learning, ed.Peter Härtel et.al., Krakow, 2007

Attached files

Links

http://www.forum-beratung.de

This information was provided/updated by:

Dr. Bernhard Jenschke

No comments by users.

ELGPN, good practice, initiative, interesting practice, policy, best practice, career counselling, career guidance, co-operation, co-ordination, collaboration, communication, context of guidance, cross-sectoral, education policy, effectiveness, evaluation, expert, expert body, Germany, provision, system, lifelong guidance, network development, project, quality, vocational guidance, leadership

Name of the good/interesting practice/initiative/policy

Federal Programmes Educational Chains and Coaching for the transition to work for at-risk youth in Germany

Country

Germany

I am proposing that this example will be published also in the KSLLL database

1. Background

What makes this an example of good/interesting practice/initiative/policy?

- The motivation of the initiative (What is the history/background of the policy?)

- Linkages with LLG policy priorities (Please add references to other national/EU policies or documents)

- Participants

With the aim to prevent early school leaving as well as to ensure the successful transition from school to vocational education the Educational Chains (Bildungsketten) initiative of the Federal Ministry for Education and Research (BMBF) connects and integrates existing projects and tools. In 2008 the Federal government and the Federal States (Länder) determined as part of the “Initiative for Qualification” quantitative targets for education in the “Dresden statement” These includes the aim to reduce early school leavers from 8% to 4 % and young adults without a vocational education certificate from 17% to 8,5%. In this context the initiative intends to develop a “community of responsibility” among the actors and stakeholders involved in transition from school to vocational education and work. This system will be systemically enhanced to become more efficient in order to respond to demographic changes and the lack in qualified workforce. (Schuck, 1)

In combining different programmes of the labour and education sectors the “Educational Chains” initiative is a good example of inter-sectoral cooperation and coordination (Council resolutions 2004, 2008). It is also a good example of preventive action tackling drop-out and early school leaving. With preventive career guidance activities, the programme also follows the Council Recommendation on the policies to reduce early school leaving (2011/C191/01) where it also is recommended that the members “ensure comprehensive strategies” (like in the “Educational Chains” initiative).

Involved actors and stakeholders are the Federal Ministry of Education and Research, the Federal Ministry of Labour and Social Affairs, the Länder, the Federal Employment Agency and the social partners .

Aims and targets

- Objectives of the initiative (What did the policy set out to achieve?)

- Target group

- Methods applied to reach the objective (technological and /or pedagogical)

The programme “Educational Chains” aims to support the transition from general into vocational education in the dual system as well as to prevent drop-outs in both systems. It supports young people to prepare for their general school certificate and their vocational education. The central idea is to use existing programmes, that have proved to be successful, and to connect them like links in a chain in order to ensure transparency and efficiency. Among others the initiative in particular involves the programme “Coaching for the transition to work” of the Federal Ministry of Labour and Social Affairs (BMAS) which was also expanded by the BMBF.

The target groups are pupils and young adults in general education and vocational education who are at risk of dropping out or who are facing difficulties with the transition from school to work. They are selected for participation through an analysis of their potentials. The initiative also aims to provide parents, teachers, social workers, guidance practitioners and vocational education teachers with a professional framework for networking and cooperation.

The “Educational Chains” programme contains 3 elements. It starts with an analysis of potentials in the 7th or 8th year in participating secondary general schools. The analysis focuses on key competences and assesses interests and strengths of the pupils. The results of this analysis constitute the basis for individual curricular and extra-curricular measures. It works like a compass for a structured and systematic career orientation process.

During the career choice process (constituting the 2rd element) measures and activities are intensified and coordinated. Young people make their first vocational experiences, test their interests and talents and gain confidence and optimism. During this phase schools, Employment Agencies (EA) and companies cooperate supporting the pupils with career orientation and with the search for an apprenticeship placement. Young people are encouraged to make an appointment with the career counsellor in the EA and to use the information provided at the Career Information Centre (BIZ). All career orientation activities are of course supported by online resources such as www.planet-beruf.de or www.berufe.tv.

Strengthening vocational orientation of pupils in full-time vocational schools, the career orientation programme of the BMBF offers all young people insights of various professional fields through short internship placements and so called workshop-days which they spend in companies.

(For further projects and programmes involved see the narrative below.)

The third element involves the intervention of Educational Coaches as part of the programme “Coaching for the transition to work”. Young people at risk who are selected in cooperation with teachers and social workers are supported individually. Intensive coaching starts one year before reaching the secondary school certificate and continues into the first year of vocational education in order to ensure the continuation of vocational education in the company. The coaches guide the young people; they help with problems and difficulties following an individual support plan on the basis of the results of the analysis of potentials . They also assist the young people with career orientation. The whole process is supervised by the career counsellor of the EA who is responsible for the integration of the young person into a vocational training. Further, the Educational Coaches, who are based in lower secondary schools, cooperate with parents, teachers, voluntary mentors and r companies and other partners who may be involved.

The Educational Coaches are experienced in the dual vocational education system as trainers or social education workers.

2. Implementation

Strategy and actions (Please describe the approach adopted to make the reform work and any actions taken.)

- Level of implementation (national, regional etc.)

- Implementation (description)

In order to manage and coordinate the process, the BMBF set up a steering group of the federation and the Länder. This group is also intended to coordinate and match federal and Länder measures. A further group on federal level is working on proposals to better integrate and coordinate programmes and instruments for NEET. At last, a service office has been set up at the Federal Institute for Vocational Education and Training (BIBB) to accompany, evaluate and communicate the initiative. (Schuck, 5-6)

Previously, in 2008 the Federal Ministry of Labour and Social Affairs initiated the programme educational coaches, which is organised by the Federal Employment Agency (FEA). Since then it has been extended to run at 1.000 schools supporting about 30.000 young people. The initiative “Educational Chains” by the Federal Ministry of Education and Research now complements and expands the programme since 2010 with additional 1000 coaches reaching many more young people through the different programmes involved.

Monitoring and evaluation

- What has been put in place for monitoring and evaluation?

- What actors are involved?

Monitoring and evaluation is ensured by the ministries funding the initiative and its integrated programmes.

First reports have been published, particularly on the programme “Coaching for the transition to work”. These use the statistical data base of the FEA as well as questionnaires and telephone interviews with the participating youth, coaches, educators etc. In addition, qualitative case studies are provided.

The Federal Ministry of Labour and Social Affairs has commissioned the evaluation of the outcomes and success of the programme “Coaching for the transition to work” and reports to the German Parliament (the Deutscher Bundestag).

3. Outcomes

Achievements (Please describe the main outcomes/results according to the following headings. Each option can be answered - up to 50 words)

- Specific results

- Cost effectiveness

- Budget

- Innovative aspects

Outcomes are not available yet as the programme started 2009/2010. First results are expected in 2013/2014 when the pilot phase of the programme “Coaching for the transition to work” ends.

However, first intermediate reports on the programme “Coaching for the transition to work” based on questionnaires of all the involved actors and participants show that positive effects on the integration of at-risk youth into vocational education and training are suspected (Straif, 70).

The programmes and tools have been coordinated in the initiative “Educational Chains” in order to become more efficient. The initiative prevents young people from droping-out of schools or spending time waiting for placements in the dual vocational education system or in continuing projects and initiatives. This is intended to save costs for youth unemployment and related societal costs.

The “Educational Chains” programme involves a budget of € 362 million Euros 2010-2014; a longer term approach is already intended.

The cooperation and coordination of programmes and projects run by different federal ministries is an innovative aspect of the initiative. Linking and coordinating different successful projects and programmes so that they effectively work together and build on one another is an important measure to enhance the previously intransparent transition system. In this context it affects positively the cooperation of different responsibilities and hierarchies in the federal structure of Germany.

Voluntary mentoring projects have functioned as examples for the programme “Coaching for the transition to work”. Hence, the programme also involves voluntary work but provides professional support and structures for the voluntary mentors (Straif, 21).

The holistic approach of the initiative “Educational Chains” and the programme “Coaching for the transition to work” takes besides the aquiaition of career management skills also life management skills and career orientation into account. In this context, the municipality, schools, projects and programmes on career orientation follow an coordinated overall concept with a common understanding of career orientation.

On the micro-level the coaches take time with each young person and follow a person-centered approach which differs from the usual logic of the school system (BT DRS 17/3890).

Success factors (What key success factors have led to or prevented success?)

- Lessons learnt

- Unintended impacts (Have there been any unintended impacts? Positive or negative?)

Strengths and weaknesses

- What areas of the policy can we learn lessons from?

- Are there still challenges ahead?

Strengths: First intermediate evaluations of the programme “Coaching for the transition to work” showed that the Coaches value their freedom of action.

Challenges:

First evaluations showed that fluctuation is high among the professional coaches and guidance practitioners because of their status of being only temporarily employed. Hence, continuous personal coaching which has been intended for at-risk youth could not always be delivered (BT DRS 17/3890).

A further challenge for all actors involved is to overcome situation-focussed approaches and crisis-intervention, which have been characteristic for the transition system in the past. It is necessary to reach an ongoing, holistic and preventive guidance process which continues after the young people have left school and therefore change into another system (BT DRS 17/3890).

4. Additional narrative description of the policy/practice/initiative

In addition to the programme “Coaching for the transition to work”, the initiative “Educational Chains” involves the following projects and programmes:

• the senior expert programme (VerA – Initiative for Vocational Education) supports and guides young people in their first year in vocational education and helps them to accustom to the new system, a period which is particularly critical for dropping-out. Senior experts may accompany the young person until the end of vocational education. The senior experts are elder professionals who work voluntarily as coaches in a one-to-one tandem model.
• The career orientation programme (Berufsorientierungsprogramm BOP) which supports practical experiences in companies as part of the career orientation process. For 2 weeks pupils work in 3 different fields in out-plant vocational training centres where they can try out different professions.
• The programme Jobstarter which supports regional projects to increase the number of vocational education opportunities in local companies.
• The programme Jobstarter Connect which tests modules for vocational education to ease the transition into dual vocational education for those young people who could not transfer successfully into dual vocational education after school.
• The special programme coach@school aims at these schools, which are not part of the “coaching for the transition to work” - programme. Coaches in this programme work voluntarily in the schools similar to the senior experts.
All these programmes and tools have been coordinated so that they become more efficient. This prevents also that young people spend time waiting for placements in the dual vocational education system or in continuing projects and initiatives.
For further information see: http://www.bildungsketten.de/de/276.php

Additional information

Name of contact

Dr.Bernhard Jenschke

Role (in policy initiative)

reports on behalf of Federal Ministry of Education and Research, BMBF

Organization name

National Guidance Forum in Education, Career and Employment (Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., nfb)

Address

Nationales Forum Beratung in Bildung, Beruf und Beschäftigung e.V., Kurfürstenstr. 131, 10785 Berlin, Germany

Phone

+493025793741

Fax

+4930263980999

E-mail

bernhard@jenschke.de; info@forum-beratung.de

Website address

http://www.forum-beratung.de

Documents and publications

Council of the European Union. Council Recommendation on policies to reduce early school leaving. 2011/C191/01. 28 June 2011.

Council of the European Union. Better Integrating Lifelong Guidance into Lifelong Learning Strategies, Doc 14398 EDUC 241 SOC 607, 2008

Council of the European Union. Strengthening Policies, Systems and Practices on Guidance throughout Life. Doc. 9286/04, EDUC 109 SOC 234, 2004.
Deutscher Bundestag: Drucksache 17/3890 Unterrichtung durch die Bundesregierung Zwischenbericht 2010 zur Evaluation der Berufseinstiegsbegleitung nach §421s des Dritte Buches Sozialgesetzbuch.Berlin 2010

Schuck, Ulrich: Abschluss und Anschluss – Bildungsketten bis zum Ausbildungsabschluss“ BBE Newsletter 4/2011. http://www.b-b-e.de/fileadmin/inhalte/aktuelles/2011/04/nl4_schuck.pdf

Straif, Charlotte: Berufseinstiegsbegleitung: Unterstützung individueller Wege in den Beruf. Bundesinstitut für Berufsbildung, Good Practice Center Benachteiligtenförderung GPC (Ed.). Bonn, 2011.

See also: http://www.bildungsketten.de/de/276.php

Attached files

Links

http://www.bmbf.de/de/14737.php , http://www.bildungsketten.de/ , http://www.good-practice.de/infoangebote_beitrag3544.php

This information was provided/updated by:

Dr. Bernhard Jenschke, National Guidance Forum

No comments by users.

good practice, initiative, interesting practice, policy, schools, VET, social inclusion, guidance in schools, people at risk, disadvantaged groups, Germany