Quality Standards For The Vocational Guidance and Selection Services At The Croatian Employment Service
Subject of the Policy document
Quality Standards For The Vocational Guidance and Selection Services At The Croatian Employment Service
Reference data
Adopted/Released by Croatian Employment Service
Year of adoption 2005
Reference number
Available at http:// http://www.hzz.hr/docslike/Standardi_kvalitete_usluga_profesionalnog_usmjeravanja_i_slekecije_u_HZZ-u.pdf
Available in English at http://
1. Additional narrative description of the reference to Lifelong Guidance
The material describes how career guidance services are provided in regional offices as well as those possible activities now provided in only some of the offices. Improving the career guidance system presumes introduction of new types of services for specific groups of users and ensures co-ordinated action between different departments of the CES. Precondition for introduction of new services is a continuous investment into upgrading of counsellors’ competences.
The overall goal in the quality management system is:
• CES services quality standardisation
• That the activities of the Employment Service are more visible and transparent to the users and public
• That the services provided are within the resources allocated and the legislation framed, that they match best the needs of the users
• Permanent training for the CES employees in order to gain needed competences
• That the changes i.e. adjustments are made in accordance with users’ needs and potential
• To ensure a nation wide concept in delivering services, with possibilities for regional variations
Attached files
This information was provided/updated by:
Croatian Employment Service (CES), Employment Preparation Department
No comments by users.
policy, access, administration, adult education, advisory services, apprenticeship, availability, career counselling, career guidance, career information, career management skills, career planning, co-operation and co-ordination, competence assessment, counsellor training, Croatia, guidance services, development plan, disadvantaged groups, education planning, education provision, effectiveness, employees, employer, employment services, evaluation criteria, evaluation data, evaluation guidelines, evaluation outcome, evidence-based, group counselling, guidance provision, human resource management, implementation, in-company training, individual counselling, information services, labour market, standard development, people at risk, people with disabilities, personality assessment, PES, quality assurance, quality evaluation, student counseling, young people, Staff working document, Regional level, quality assurance and evidence-base, schools, VET, higher education, employment, social inclusion
Towards Common Principles of Flexicurity - Draft Council Conclusions
Subject of the Policy document
Towards Common Principles of Flexicurity - Draft Council Conclusions
Reference data
Adopted/Released by Council of the European Union
Year of adoption 2007
Reference number 15497/07
Available at http:// http://ec.europa.eu/social/main.jsp?catId=102&langId=en
Available in English at http://
1. Additional narrative description of the reference to Lifelong Guidance
Draft Council conclusion, which sets out the key principles of flexicurity. While the document makes no direct reference to lifelong guidance, it is an underlying assumption in one of the four policy components of flexicurity, Comprehensive lifelong learning strategies.
Please also see the Commission Communication (Towards Common Principles of Flexicurity) and the Council Secretariat's Report by the "flexicurity" mission on the implementation of the flexicurity, both availabe in this database.
Attached files
- File: Council (2007) Towards Common Principles of Flexicurity, draft council conclusions.pdf (90 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
ELGPN, legislation, policy, adult education, advisory services, career management skills, companies, employment, labour force, labour market, labour market policy, PES, public employment service, transition, unemployed, flexibility, security, flexicurity, support measures, European union, Conclusion, social inclusion
Implementation of the common principles of flexicurity within the framework of the 2008-2010 round of the Lisbon Strategy - Report by the "flexicurity" mission
Subject of the Policy document
Implementation of the common principles of flexicurity within the framework of the 2008-2010 round of the Lisbon Strategy - Report by the "flexicurity" mission
Reference data
Adopted/Released by Council of the European Union
Year of adoption 2008
Reference number 17047/1/08 REV 1 (en)
Available at http:// http://ec.europa.eu/social/main.jsp?catId=102&langId=en
Available in English at http://
1. Additional narrative description of the reference to Lifelong Guidance
A report by the Flexicurity mission to facilitate mutual learning in implementation of flexicurity policies.
Through examples from member countries, the report emphasises the role of public employment services in providing guidance services (p. 6 & 9).
The report also points to the importance of the dialogue between the social partners and stakeholder in order to provide approriate occupation guidance (p. 10).
Please also see the Commission Communication (Towards Common Principles of Flexicurity) and the Draft Council Conclusions by the same name, both availabe in this database.
Attached files
- File: Council (2008) Implementation of the common principles of flexicurity within the framework of the 2008-10 round of Lisbon Strategy, Report by the flexicurity mission.pdf (198 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
policy, adult education, advisory services, career management skills, companies, employment, labour force, labour market, labour market policy, PES, public employment service, transition, unemployed, flexibility, security, flexicurity, support measures, guidance, European union, Report, Finland, France, Poland, Spain, Sweden, social inclusion
Towards Common Principles of Flexicurity: More and better jobs through flexibility and security
Subject of the Policy document
Towards Common Principles of Flexicurity: More and better jobs through flexibility and security
Reference data
Adopted/Released by European Commission
Year of adoption 2007
Reference number COM(2007) 359 final
Available at http:// http://ec.europa.eu/social/main.jsp?catId=102&langId=en
Available in English at http://
1. Additional narrative description of the reference to Lifelong Guidance
Commission communication, which sets out the key principles of flexicurity. While the document makes no direct reference to lifelong guidance, it is an underlying assumption in one of the four policy components of flexicurity, Comprehensive lifelong learning strategies.
Please also see the Council Conclusions (Towards Common Principles of Flexicurity) and the Council Secretariat's Report by the "flexicurity" mission on the implementation of the flexicurity, both availabe in this database.
Attached files
- File: European Commission (2007) Towards Common Principles of Flexicurity, more and better jobs through flexibility and security.pdf (86 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
ELGPN, legislation, policy, adult education, advisory services, career management skills, companies, employment, labour force, labour market, labour market policy, PES, public employment service, transition, unemployed, flexibility, security, flexicurity, support measures, European union, communication, strategy, social inclusion