Quality Standards For The Vocational Guidance and Selection Services At The Croatian Employment Service
Subject of the Policy document
Quality Standards For The Vocational Guidance and Selection Services At The Croatian Employment Service
Reference data
Adopted/Released by Croatian Employment Service
Year of adoption 2005
Reference number
Available at http:// http://www.hzz.hr/docslike/Standardi_kvalitete_usluga_profesionalnog_usmjeravanja_i_slekecije_u_HZZ-u.pdf
Available in English at http://
1. Additional narrative description of the reference to Lifelong Guidance
The material describes how career guidance services are provided in regional offices as well as those possible activities now provided in only some of the offices. Improving the career guidance system presumes introduction of new types of services for specific groups of users and ensures co-ordinated action between different departments of the CES. Precondition for introduction of new services is a continuous investment into upgrading of counsellors’ competences.
The overall goal in the quality management system is:
• CES services quality standardisation
• That the activities of the Employment Service are more visible and transparent to the users and public
• That the services provided are within the resources allocated and the legislation framed, that they match best the needs of the users
• Permanent training for the CES employees in order to gain needed competences
• That the changes i.e. adjustments are made in accordance with users’ needs and potential
• To ensure a nation wide concept in delivering services, with possibilities for regional variations
Attached files
This information was provided/updated by:
Croatian Employment Service (CES), Employment Preparation Department
No comments by users.
policy, access, administration, adult education, advisory services, apprenticeship, availability, career counselling, career guidance, career information, career management skills, career planning, co-operation and co-ordination, competence assessment, counsellor training, Croatia, guidance services, development plan, disadvantaged groups, education planning, education provision, effectiveness, employees, employer, employment services, evaluation criteria, evaluation data, evaluation guidelines, evaluation outcome, evidence-based, group counselling, guidance provision, human resource management, implementation, in-company training, individual counselling, information services, labour market, standard development, people at risk, people with disabilities, personality assessment, PES, quality assurance, quality evaluation, student counseling, young people, Staff working document, Regional level, quality assurance and evidence-base, schools, VET, higher education, employment, social inclusion
Draft Council Resolution on a renewed European agenda for adult learning
Subject of the Policy document
Draft Council Resolution on a renewed European agenda for adult learning
Reference data
Adopted/Released by Council of the European Union
Year of adoption 2011
Reference number 16743/11
Available at http:// http://ec.europa.eu/education/news/news3142_en.htm
Available in English at http:// http://register.consilium.europa.eu/pdf/en/11/st16/st16743.en11.pdf
1. Additional narrative description of the reference to Lifelong Guidance
The resolution welcomes the already achieved improvement in guidance services for adults (p. 5) and "encourage[s]the development of effective lifelong guidance systems, as well as integrated systems for the validation of non-formal and informal learning" (p. 8).
Bearing in mind the Europe 2020 Goals, member states are invited to focus on "... developing comprehensive and easily accessible information and guidance systems, complemented by effective outreach strategies aimed at raising awareness and motivation among potential learners, with specific focus on disadvantaged groups, early school leavers, young people not in education, employment or training (EETs), low qualified adults, particularly those with literacy difficulties, and followed up with second-chance opportunities leading to a recognised EQF level qualification." (p. 13).
The resolution also highlights "the learning needs of people with disabilities and people in specific situations of exclusion from learning, such as those in hospitals, care homes and prisons, and providing them with adequate guidance support." (p. 16)
Attached files
- File: Council (2011) Draft Council Resolution on a renewed European Agenda for adult learning.pdf (170 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
policy, access, adult education, companies, disadvantaged groups, group at risk, lifelong guidance, lifelong learning, learning outcome, learner responsibility, learner autonomy, lifelong guidance systems, validation, informal learning, non-formal learning, key competencies, European Qualifications Framework, flexibility, in-company training, re-skilling, up-skilling, second chance, second chance opportunities, open method of coordination, workplace-based learning, employer, flexible learning pathways, quality assurance, active ageing, intergenerational, ICT, data and knowledge on adult learning, disability, people with disabilities, European union, resolution, career management skills, quality assurance and evidence-base, employment, social inclusion
Council Resolution on better integrating lifelong guidance into lifelong learning strategies
Subject of the Policy document
Council Resolution on better integrating lifelong guidance into lifelong learning strategies
Reference data
Adopted/Released by Council of the European Union
Year of adoption 2008
Reference number 2008/C 319/02
Available at http:// http://www.consilium.europa.eu/ueDocs/cms_Data/docs/pressData/en/educ/104236.pdf
Available in English at http:// http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:C:2008:319:0004:0007:EN:PDF
1. Additional narrative description of the reference to Lifelong Guidance
This is one of the key policy documents relating to lifelong guidance. The Resolution identifies the four priority areas (encouraging the lifelong acquisition of career management skills; facilitating access by all citizens to guidance services; developing quality assurance in guidance; and encouraging coordination and cooperation among national, regional and local stakeholders in guidance), around which the ELGPN work packages are built. The document also recognises role of the ELGPN as, inter alia, a means to share information and examples of best practice among the Member States.
Attached files
- File: Council (2008) Council Resolution on better integrating lifelong guidance into lifelong learning strategies_OJ.pdf (98 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
policy, access, career management skills, Cedefop, cooperation, coordination, disadvantaged groups, ELGPN, employment, European Qualifications Framework, guidance practitioner, guidance system, key competencies, lifelong guidance, lifelong learning, quality assurance, social inclusion, European union, resolution, co-operation and co-ordination, quality assurance and evidence-base, schools, VET, higher education, adult education
European guidelines for validating non-formal and informal learning
Subject of the Policy document
European guidelines for validating non-formal and informal learning
Reference data
Adopted/Released by Cedefop
Year of adoption 2009
Reference number Catalogue number: TI-78-09-692-EN-C, Number of publication: 4054 EN
Available at http:// http://www.cedefop.europa.eu/EN/publications/5059.aspx
Available in English at http:// http://www.cedefop.europa.eu/EN/Files/4054_en.pdf
1. Additional narrative description of the reference to Lifelong Guidance
The document describes the role of the counsellors in the validation process (p. 67).
Attached files
- File: Cedefop (2009) European guidelines for validating non-formal and informal learning.pdf (1 069 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
policy, access, adult education, advisory services, assessment, career counselling, career management skills, Cedefop, informal learning, non-formal learning, quality assurance, validation of informal learning, validation of non-formal learning, guideline, quality assurance and evidence-base
The Bruges Communiqué on enhanced European Cooperation in Vocational Education and Training for the period 2011-2020
Subject of the Policy document
The Bruges Communiqué on enhanced European Cooperation in Vocational Education and Training for the period 2011-2020
Reference data
Adopted/Released by European Ministers of Vocational Education and Training, European Social Partners, and the European Commission
Year of adoption 2010
Reference number
Available at http:// http://europa.eu/rapid/pressReleasesAction.do?reference=IP/10/1673&format=HTML&aged=0&language=EN&guiLanguage=en
Available in English at http:// http://ec.europa.eu/education/lifelong-learning-policy/doc/vocational/bruges_en.pdf
1. Additional narrative description of the reference to Lifelong Guidance
The role of “easily accessible and high-quality lifelong information, guidance and counselling
services” as a part of European VET systems is highlighted in a global vision for VET in 2020. The importance of guidance is emphasised in enabling citizens to make sound decisions and in helping them to manage their learning and career (p. 6).
The document notes the role of guidance in promoting international mobility among VET learners, which has remained low despite the emergence of the European area of education and training (p. 4).
To enhance the attractiveness of VET, a provision of high quality guidance is needed to introduce different vocational trades and career opportunities to young pupils in compulsory education (p. 7).
In improving the quality and relevance of VET, participating countries and providers of vocational education and training are encouraged to make use of data guidance service provide on the transition from VET to work or further learning (p. 9).
The document highlights the importance of integrated guidance services, encompassing both employment and counselling services, in facilitating transitions from education and training to work and between jobs (p. 11).
One of the short term deliverables at the national level concerning strategic objectives 3 and 4 is the provision of ”integrated guidance services closely related with labour market needs” (p. 12).
Guidance services are noted as one of the measures which can help to maximise the contribution of VET in reducing early school leaving to below 10 per cent (p. 15).
Actors at the national level are encouraged to consider specific measures, such as using appropriate guidance and support services, to raise the participation levels of “at risk” groups in education and training (p. 16).
Attached files
- File: Bruges Communique (2010).pdf (293 KB)
This information was provided/updated by:
Outi Ruusuvirta
No comments by users.
policy, adult education, apprenticeship, continuing VET, companies, Copenhagen process, C-VET, European Education and Training Area, Europe 2020, flexible pathways, initial VET, integrated guidance services, I-VET, key competences, mobility, national qualifications framework, permeability, quality assurance, transition, transnational mobility, validation of non-formal and informal learning, VET, VET professionals, vocational education and training, work-based learning, European union, communication, career management skills, quality assurance and evidence-base, social inclusion